So Cal Gas Alternative Companies to So Cal Gass? Rip Off Mission Viejo California

I would give a 0 if I could.  Tenants moved out and since the place was vacant, I was not notified of the continuous service option that I thought I had.  Now, I find out that they turned off gas yesterday!!  One day!  I called and they said that they sent notices.  Helloooooo.  Place was vacant - who did they send it to?  Then I called and they said they have to charge to start service again but nobody can come out for 3 more weeks!  WTF.  It has only been 1 day!  And it was my accident that I found out the gas was turned off.  Nobody told me they were turning anything off.  I thought I had a continuous service.  My parents were going to stay there, they are old and have no gas for at least 3 weeks?  And someone has to be there to turn on the gas?  Nobody had to be there for them to turn off the gas.  Anyone know of alternative companies to use?!