Complaint Review: Socialite Studios by Joelle Susan - Internet
- Socialite Studios by Joelle Susan Internet United States of America
- Phone: 843.300.7130
- Web: www.socialitestudios.net
- Category: Photography
Socialite Studios by Joelle Susan Joelle Susan Poor communication and terrible business practices Internet
*REBUTTAL Owner of company: ELLIOT VOLKMAN INSENSITIVE, THREATENING INDIVIDUAL THAT USES INTERNET SPAMMING TO DESTROY SMALL BUSINESSES
*Author of original report: Joelle Susan is a con artist
*Author of original report: No issue
*REBUTTAL Owner of company: Elliot Volksman and Claire Gallam Emotionally Abusive and Threatening Clients
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Joelle Susan appeared to be a great photographer; however, any time we had planned to meet with her after paying a deposit, she always happened to be ill.
This report was posted on Ripoff Report on 07/08/2010 06:36 AM and is a permanent record located here: https://www.ripoffreport.com/reports/socialite-studios-by-joelle-susan/internet/socialite-studios-by-joelle-susan-joelle-susan-poor-communication-and-terrible-business-pr-621391. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 REBUTTAL Owner of company
ELLIOT VOLKMAN INSENSITIVE, THREATENING INDIVIDUAL THAT USES INTERNET SPAMMING TO DESTROY SMALL BUSINESSES
AUTHOR: Socialite Studios - (United States of America)
SUBMITTED: Saturday, September 04, 2010
All this over what was supposed to be a simple reschedule of an event with a changed plane ticket. Unfortunate! I would have gladly removed any statements regarding Elliot and his company and he emailed me a proposal that HE WOULD DO THE SAME. The original threat from him was that he wanted his money back after signing a non-refund contract. Too bad Mr. Volkman chose a company (rip off report) that is a total social media scam and will NOT EVEN allow you to remove comments or titles. Therefore I was unable to do so. SO I HAVE TO CONTINUE WITH HIS ACCUSATIONS OF BEING A "CON ARTIST" WHEN HE WON'T EVEN ANSWER HIS PHONE. TO THIS DAY HE HAS NEVER EVEN DISCUSSED THE SITUATION AT HAND. I WILL BE SUING ELLIOT VOLKMAN AND CLAIRE GALLAM ON MULTIPLE ACCOUNTS OF:
HARASSMENT
DEFAMATION OF CHARACTER
LIABLE
THREATS AFTER SIGNING A CONTRACT, FUNDS LOST, DESTRUCTION OF BUSINESS and PERSONAL WELL BEING
A GROWN MAN THAT THREW A TEMPER TANTRUM OVER SAVE THE DATE CARDS. PATHETIC!
#3 Author of original report
Joelle Susan is a con artist
AUTHOR: outofluckcharleston - (United States of America)
SUBMITTED: Saturday, July 31, 2010
Joelle has libeled my business name as a result of complaining about her unprofessional stature. I would highly recommend doing any business with her, but if you do, ensure the contract is fair to you. She conned my fianc out of a lot of money because of this. We agreed to remove the dispute on our transactions if she would remove the libelous statement but has not done so. She is a con artist.
#2 Author of original report
No issue
AUTHOR: outofluckcharleston - (United States of America)
SUBMITTED: Sunday, July 18, 2010
No Issue.
#1 REBUTTAL Owner of company
Elliot Volksman and Claire Gallam Emotionally Abusive and Threatening Clients
AUTHOR: Socialite Studios - (United States of America)
SUBMITTED: Tuesday, July 13, 2010
Let me start with this statement from the bride:
"I signed it, I authorized it, it's legally yours. I'm so sorry about
your surgery and the pain you have felt in the industry. I pray that
what has happened with us did not convince you to leave the industry.
You are a great photographer. I know how easy it is to have someone
slander you, I'm not in the business and it's happened to me. It's
devastating and hurtful."
Elliot and Claire were traveling to Charleston to meet with multiple individuals for their wedding and I was unable to, do to surgery, meet with them. It was supposed to be a quick recovery, but I unfortunately had side effects out of my control. While I did make it through some days better then others and had to cut back my work load it was a constant effort to take the time to heal appropriately because of demand.
Fast forward, I have over 50 emails from Elliot. Claire is clearly the voice "of reason"
"I have no intention on spreading any slander or liable on the web. I
have no interest in taking this further. "
as she states and I feel sorry for this client. I was verbally attacked by Elliot through multiple and mass email communication, with the bride agreeing to speak via phone and NEVER slander me via the web, the groom clearly has a temper issue that is disheartening and frightening. Elliot's statements threatening me to choose between giving them a NON REFUNDABLE deposit because they couldn't have their way were scary and crude.
". If you feel having negative marks attached to your business is worth
this trade off, we would be more than happy to assist with that."
This is all because of a fluke. I as any HUMAN BEING had the stomach flu. Their wedding was almost a year away so I offered to either shoot the photos with in the coming months, or they could take my second shooter and I would still do the editing for them. The bride accepted this offer and scheduled with my second shooter only to apparently be taken over by the groom and ignore all contact with my second shooter who was waiting for confirmation after receiving a time and place they WANTED to meet.
This is sad, all over the save the date cards. I never meet most of my clients until I see them at their destination weddings or shoots and am constantly flying around the country, but my life has been my job because I love what I do and usually love the people I work for.
These people are out to destroy me straight up because they could not comprehend that if I pushed myself physically to do this, I may have to compromise for that weekends actual wedding.
I held up my end completely offering a new date, 24 hours notice (which isn't required in emergency situations for me OR them, AND offered a replacement that they chose to take and then ignored. They have invaded my privacy at this point and I have no choice but to legally attempt to stop the harassment. I was given an ultimatum and threat by a client and they are clearly fulfilling it. I would not refund them because of THIS exact reason. Not only were they selfish and not understanding, but have zero empathy or compassion as a human being. Still... I feel sorry for them.
From a contract stand point my blog is filled with thank yous, stories and love. This is a very unfortunate and illegal attack by a clearly unstable individual.
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