Complaint Review: SOFTCOM Technologies - Internet
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- Author Not Confirmed
- SOFTCOM Technologies www.myhosting.com Internet United States of America
- Phone:
- Web:
- Category: Web Hosting
SOFTCOM Technologies myhosting.com Billed my credit card without authorization, Internet
*UPDATE Employee: Rebuttal to Complaint on October 8th 2009
Show customers why they should trust your business over your competitors...
Softcom Technologies (myhosting.com) billed my credit card $4.95 a month for years without my permission.
I signed up for a free hosting trial, yet their bills continued for years without my permission.
I should say that I should have been more vigilant about watching my charges. I should also note that when I called they were quick to cancel the monthly charges.
But looking at ripoffreport.com I'm not the only one to have this problem with them.
This report was posted on Ripoff Report on 10/08/2009 01:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/softcom-technologies/internet/softcom-technologies-myhostingcom-billed-my-credit-card-without-authorization-internet-506403. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Rebuttal to Complaint on October 8th 2009
AUTHOR: Softcom Inc. - (Canada)
SUBMITTED: Tuesday, October 13, 2009
I'm sorry to hear that you had a negative experience. I'm not quite sure what account this is in regards to as no details were provided. Our hosting accounts currently give the first three months for free. After the free months all customers are billed at the regular monthly rate. When signing up for an account billing information is required but a credit card is not. You can pay via check, money order, PayPal or Credit Card. If you chose to enter a credit card then we would have used that as your preferred billing method. Once the free months ended we would have billed you for your account until you chose to close it. If you requested that the account be closed and we didn't handle that properly for you please let me know and I will investigate. If you would like to discuss this matter with me please contact me at accountmanager@myhosting.com. I'll be more than happy to help.
Have a great day.
Regards,
Daryl Brown
Key Accounts Manager
SoftCom Inc.
10 Bay St. Suite 310
Toronto, ON, M5J 2R8, Canada
P: (866) 289-5091 | F: (416) 957-7401 | accountmanager@myhosting.com
http://mail2web.com | http://myhosting.com | http://softcom.com
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