• Report: #416414
Complaint Review:


  • Submitted: Mon, January 26, 2009
  • Updated: Mon, January 26, 2009

  • Reported By:Huntsville Texas
sopport@software-hq.net Internet U.S.A.

Software-hq.com Over charged and no download Internet

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I was trying to repair my brothers computer and needed Adobe Reader. After a web site search a "free" download resulted in a charge of $12 or $19 to complete. Using my Visa card I agreed to a nonimal charge. No program was downloaded and after checking my Visa web site was shocked to discover a charge of $52.80.

I found a phone number on Visa's site 800-784-3167. A call resulted in communicating with an answering machine and a quick e-mail stating there would be no refund, only a law suit if I did not pay.

Looking on many web sites I see thousands of complaints about this company. Please somebody do something or tell me what I shoulld do.

Huntsville, Texas

This report was posted on Ripoff Report on 01/26/2009 02:52 PM and is a permanent record located here: http://www.ripoffreport.com/reports/software-hqcom/internet/software-hqcom-over-charged-and-no-download-internet-416414. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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