Report: #399792

Complaint Review:

  • Submitted: Wed, December 10, 2008
  • Updated: Wed, December 10, 2008
  • Reported By: Loxahatchee Groves Florida
    PO Box 39417
    North Ridgeville, Ohio
    United States of America Bait & Switch North Ridgeville Ohio

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On August 23, 2008 I searched online for an upgrade to my Adobe Acrobat software. I own v6 and wanted to upgrade to v9 for the features I needed. was one of the companies that offered v9 so I downloaded it for the price they stated. When I opened the downloaded software, the features that I wanted in v9 were not there. They provided software but not the version that was advertisedor that I thought I was buying. I phoned them 1-800-784-3167 several times and all I would get is a recording.

After I received my credit card statement billing I emailed them at about the problem. They refused to credit me or even replace the software with the correct one. In researching this company further I found numerous complaints at and (((Redacted))) regarding the same company. I have filed a complaint with the BBB of Ohio and with Ohio's Attorney General

Doreen Loxahatchee Groves, Florida


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This report was posted on Ripoff Report on 12/10/2008 07:59 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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