Report: #1135185

Complaint Review: Software Pros

  • Submitted: Mon, March 31, 2014
  • Updated: Mon, March 31, 2014
  • Reported By: RC23 — Bayville New Jersey
  • Software Pros

    Internet
    USA

Software Pros Scam; Fraud Does not appear Internet

Show customers why they should trust your business over your competitors...

Was trying to purchase Adobe Acrobat. The website looked like Adobe's website, but once I paid I was redirected to softwarepros.com. Automatically the end user is prompted to login and enter the "members" area. Once I logged in, I discovered that it was a scam as Adobe Acrobat was not available and anything else that was available was only on a free trial basis. Every program was extra money. Also, it says in the refund policy that if you login or download anything, you automatically forfeit your refund. How's that for a scam? Force the end user to login once they have paid and then claim that simply by logging in they can no longer request a refund. I sent an email to request a refund anyway. Oh yeah, I sent an email because this gem of a company lists no address or number where a live person can be reached. The number they have listed is automated responses ONLY. The return email I received outlined, of course, the fact that I had no right to a refund because I had logged in.

Why and how are companies still allowed to get away with this nonsense? This is Fraud.

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This report was posted on Ripoff Report on 03/31/2014 05:11 PM and is a permanent record located here: http://www.ripoffreport.com/reports/software-pros/internet/software-pros-scam-fraud-does-not-appear-internet-1135185. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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