Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #337133

Complaint Review: Software Surplus - Las Vegas Nevada

  • Submitted:
  • Updated:
  • Reported By: Richland Oregon
  • Author Confirmed What's this?
  • Why?
  • Software Surplus 9360 W Flamingo Rd. Suite 110-422 Las Vegas, Nevada U.S.A.

Software Surplus Adobe CS3 Advertised "New" but sent to me USED and USED-UP! AND WILL ONLY REFUND IF UN-USED Las Vegas Nevada

*Author of original report: I got a refund from Software Surplus.

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Avoid Software Surplus at all costs, no matter how good the deal sounds! I rushed ordered Adobe CS3 Design Premium after I saw it advetised as 'new' on their very proffesional looking website. It did come to me right away, but when I tried to activate it, Adobe tells me it has already been activated twice a month earlier and that was maxxed out. I tried contacting Software Surplus through Google Checkout, since I discovered there was no contact info on their site. I got no responce.

Then I found their support email and stated if I didn't get a responce in 24 hours, it was going to be reported to my creditcard company as fraud. Still there was no answer, so I did contact my creditcard and they are working on it. I also reported it to Google Checkout and they were no help at all, but seemed to protect the scam after it was reported to my creditcard.

I will never trust any business that uses Google Checkout, because of this. Now I am working with Adobe to get proof it was acivated before me purchesing the software and are they investigating Software Surplus and the person who activated it. We will see what happens.

Norvin
Richland, Oregon
U.S.A.

This report was posted on Ripoff Report on 06/04/2008 02:48 PM and is a permanent record located here: https://www.ripoffreport.com/reports/software-surplus/las-vegas-nevada-89147/software-surplus-adobe-cs3-advertised-new-but-sent-to-me-used-and-used-up-and-will-only-337133. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 Author of original report

I got a refund from Software Surplus.

AUTHOR: Norvin landrum - (U.S.A.)

POSTED: Sunday, July 06, 2008

I finally heard back from them after gave them a bad report through google checkout. They agreed to take the pre-use software back and claimed they got scammed in the deal, too, where someone returned the cs3 after it had been activated. I sent them back the design software and they paid the shipping costs. My creditcard was refunded by them. They did seem to try and fix things, so maybe they are not so bad, but it still was a big hassel.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now