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Report: #1248530

Complaint Review: Softwarepros - Internet

  • Submitted:
  • Updated:
  • Reported By: JoAnn — O Fallon Illinois USA
  • Author Not Confirmed What's this?
  • Why?
  • Softwarepros Internet USA

Softwarepros Bait and Switch Internet

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Thought that I was purchasing avast security software for a new tablet. Once I submitted the submit button, Softwarepros pops up, showing a whole host of other software to download, and congratulations for joining the club. I never downloaded anything, because avast for my Android device was not offered.

Next day, I look at my credit card and see that Software Pros have charged my card $70.94. I call three different numbers and get a recording"We are closed. Our normal business hours are 9-5 Eastern. But, it makes no difference when I can, they're never open.

I sent three emails requesting a refund; no response.

I'm disputing the charge, and blocked any future charges on that card. I'm also checking with Life Lock to see what's what. I will close this card.

This report was posted on Ripoff Report on 08/14/2015 09:13 AM and is a permanent record located here: https://www.ripoffreport.com/reports/softwarepros/internet/softwarepros-bait-and-switch-internet-1248530. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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