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Report: #1320686

Complaint Review: Sojag - Brossard Quebec

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  • Reported By: Reinhard — Calgary Alberta Canada
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  • Sojag Brossard, Quebec Canada

Sojag polycarbonate roof panels are cheap plastic Brossard Quebec

*Author of original report: Sojag polycarbonate roof panels are cheap plastic

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I had bought the 10'x10' Pompano Sun Shelter in summer 2015. The first (small) hail storm in 2016 caused three holes in various roof panels. A second hail storm resulted in at least a 100 new holes in the panels. Sojag informed me that hail damage is not covered under their warranty and I could buy replacement roof panels for CAD$476.00. Right next to the Sojag Sun Shelter I had built a pergola with a polycarbonate roof which has not shown any signs of hail damage in the seven years that it's been there. So I assume that the type of polycarbonate panels that Sojag uses in their products is of inferior quality and I would not recommend buying from this company. I will have to spend another CAD$500 to replace the damaged panels with a better quality polycarbonate material. It's regrettable that Sojag is cheaping out on quality material for their product since the design and appearance is otherwise appealing.

This report was posted on Ripoff Report on 08/04/2016 11:27 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sojag/brossard-quebec/sojag-polycarbonate-roof-panels-are-cheap-plastic-brossard-quebec-1320686. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Sojag polycarbonate roof panels are cheap plastic

AUTHOR: - ()

POSTED: Friday, August 05, 2016

I had bought the 10'x10' Pompano Sun Shelter in summer 2015. The first (small) hail storm in 2016 caused three holes in various roof panels. A second hail storm resulted in at least a 100 new holes in the panels. Sojag informed me that hail damage is not covered under their warranty and I could buy replacement roof panels for CAD$476.00. Right next to the Sojag Sun Shelter I had built a pergola with a polycarbonate roof which has not shown any signs of hail damage in the seven years that it's been there. So I assume that the type of polycarbonate panels that Sojag uses in their products is of inferior quality and I would not recommend buying from this company. I will have to spend another CAD$500 to replace the damaged panels with a better quality polycarbonate material. It's regrettable that Sojag is cheaping out on quality material for their product since the design and appearance is otherwise appealing.

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