Complaint Review: Solarfox
Solarfox Willie/Wilfred Garcia - Stuart Trusty Company offers Solar products like Water heater, Solar panels, etc.., then collect payment from customer(s) and do not deliver. Charlotte North Carolina
*REBUTTAL Individual responds: Solar Fox Disappearing Act
I made a purchase from them two months ago and they have not delivered; and they continue to claim that truck has been on the road since.
Willie/Wilfred Garcia contacted me in May 2013 via email regarding some sale his company was running. They advertize on Blujay; this was where I left an inquiry related to a product I was interested in.
I subsequently made a $599.00 purchase; I was instructed by Mr. Garcia to make a deposit by buying a Green Dot card and loading $259.00 into his American Express Serve account. Then, Mr. Garcia had me talking to a Sal Iuci via email regarding delivery. Initial payment was made on 6/4/2013 and I was told equipments have been on the road since that date. They've since asked me to pay the full balance and we finally agreed on a C.O.D. instead. Today is 8/1/2013 and they have not yet delivered. Several days ago, Mr. Garcia told me expect delivery in a few days as truck driver was in Arkansas and heading toward Atlanta, GA. He also added that he was selling his business to a Stuart Trusty of Atlanta, GA. I was able to verify info with Mr. Trusty. I visited Mr. Trusty's location in Atlanta and only saw a house under renovation but no solar product in sight. Three weeks ago, Mr. Trusty promised to help me but follow-up calls come up empty.
I google them after-the-fact and read online that these guys do not deliver and change business names and addresses all the time. Somebody dedicated a website "dontgetrobbedbythisguy) to warn folks to stay away.
This report was posted on Ripoff Report on 08/01/2013 08:29 AM and is a permanent record located here: http://www.ripoffreport.com/reports/solarfox/charlotte-north-carolina-28209/solarfox-williewilfred-garcia-stuart-trusty-company-offers-solar-products-like-wate-1072032. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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