ED Magedson – Founder
Solid Signal25225 regency drive novi, Michigan USA
Solid Signal return process and cutomer service novi Michigan
I purchased an antenna and pre amp Jan 1 from Solid Signal. After receiving it I found the pre amp was not working. After several phone calls and emails I could not get anyone to respond. I then filed a complaint and only then did I get taken care of. So I thought. The response to my complaint said this was a misunderstanding. After being told conflicting details about the return process I paid the shipping myself to end this experiance. Solid Signal received my pre amp Feb 27 and as of Mar 23 I have still not got a refund or response to phone calls. I am currently looking into legal options and highly recomend NOT using this company.
Shon, Washougal WA
This report was posted on Ripoff Report on 03/23/2014 02:26 PM and is a permanent record located here: http://www.ripoffreport.com/reports/solid-signal/novi-michigan-48375/solid-signal-return-process-and-cutomer-service-novi-michigan-1132962. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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