sonshine motors crooks and liars fort walton beach, Florida

It is not as easy to just speak to the actual owner in charge who might actually help you. They will not let you speak to him. I was told yesterday that they were in the wrong with my situation and there was a miscommunication on their end and yet still are going to have me pay $922.00 to get my truck back after it was wrongfully repossessed for being 1 day late (to my knowledge) I called to double check i didnt have a payment due for march because i had paid in advanced (2nd time doing that) and the lady on the phone verified my information and said i was paid up until April 5th. The repossessed my truck Monday April 7th which to my knowledge I was only 1 business day late. My husband gets off work at 5pm which they know... and was headed up there to make our payment. She even said she made a note in my account and everything. So wrong and i would like to get it cleared up. 

Lady, or man whatever you are.... Have you ever called or went up there and asked to speak with the manager or owner, seriously, that may help you! Talk to Hannah she has helped me so much. She's the general manager of the whole store. Just explain to her your concerns.....you might be surprised.

i also live in santa rosa beach and purchased a 2005 chevy malibu from them almost 6 months ago, a couple weeks after i had to car i needed a motor mount replaced and they told me to fix it and they would give me credit on the balance on my vehicle with them. i never had no trouble from them, anytime i have to be late they do charge me a late fee but always allow it, i also started going to church where the owner goes and he is a good man. i think people should buy cars from them and talk with them when they have serious situations, if they just go and sit down with them face to face they help out for the most part.

-sandy

"left a lot of massages"

They probably prefer cash instead of massages.

We are sorry you had a bad experience with us. Sonshine Motors tries their best to make everyone happy but that just will not happen when we sell so many cars you simply cannot please everyone. If you sign a contract to make a payment on a certain date, and you dont that is called PAYMENT DEFAULT. Therefore if the contract says your contract can be terminated or vehicle picked up, unfortunately that is most likely going to happen. It is nothing personal to anybody but that is business. We see it as "If you cant make your first payment, you probably wont make your last". For some people that is true and for some It isnt. All the legal paperwork was in place and signed correctly. Once again we are sorry you had an issue.