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Report: #1088014

Complaint Review: soundandvisionplanet - Milwaukee Wisconsin

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  • Reported By: stoll2211 — port richey Florida
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  • soundandvisionplanet 1510 W Clayton Crest Ave Milwaukee, Wisconsin USA

soundandvisionplanet Bad Feedback, RUDE Childish Customer Service, Horrible Packaging, File claim to get refund Milwaukee Wisconsin

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Bought Records from this seller, when records arrived there was damage to Shrink wrap as well as crushed corner.When i contacted the seller with pictures they offered to  exchange . I told seller he would be responsible for shipping back.

These records were bought as investment with the intention of keeping sealed & mint.

This is where it gets ugly, 1st i must state that this seller uses vey low grade cardboard mailers to ship expensive collectable records, the corner of record jacket looked like it was hit with a hammer, i wish i could leave pics but dont see that option , besides the crushed corner the sticker on shrink wrap was mangled.

I took pictures of record and sent to seller, letting him know he should be more careful and use better shipping supplies, instead of taking constructive criticism he immediately balled up into defensive mode and threw insults my way.

So i packed up his damaged records and sent them back which obviously costed me time & gas money. I received notice from the USPS that the records had been delivered back to the seller, so i contacted seller in regards to getting my money back, you are not going to believe what happens next.

The seller denies getting records back and sends a total of 3 emails claiming what a big shot record dealer he is. I researched the places he claimed to be a dealer and found him not to be a seller on those sites.I wanted to copy n paste actual emails but this site does not allow it.

The emails 1st started by stating he wont give refund till records are returned, the USPS and site he sold on confirmed he got records, then he started to wish bad karma on me claiming "music is about peace & love" and all his expierence and made up reputation as some kinda well known record dealer

In closing all i have got is boastful, extremely unprofesional and no i still have not got my money back

This seller claims to be on many well known sites, he is not, he has his web address and sells on ebay, With 46 negatives on ebay over last 12 months, save yourself the mindgames from this childish, blame it on eveybody but himself seller and do yourself a favor and buy elsewhere

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This report was posted on Ripoff Report on 09/28/2013 03:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/soundandvisionplanet/milwaukee-wisconsin-53221/soundandvisionplanet-bad-feedback-rude-childish-customer-service-horrible-packaging-fi-1088014. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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