Complaint Review: Soundsonline.com - Internet Internet
- Soundsonline.com Internet United States of America
- Phone:
- Web: www.soundsonline.com
- Category: Computer Software
Soundsonline.com EastWest Communications, Inc. Paid for Software and Never Got It Internet, Internet
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Soundsonline specializes in music sampling software. I purchased software from Soundonline several times without any problem.
Last January, I purchased a software product called "StormDrums." I paid $250+ for the software. I did not receive that product. Instead was sent another product called "Pianos." I contacted Soundsonline to arrange a return and either have the StormDrums sent to me or get a credit. I was given a return number and an address to return the Pianos product. I returned it, and Soundsonline acknowledged receipt of the return.
I waited for the StormDrums or the credit and I didn't receive it. From April through October, I contacted Soundsonline and inquired about the status. I kept on getting responses such as "we will have the accounting department look into it." Bottom line, I never got the StormDrums and never got the credit. I finally gave up. It was not worth my while to try to go after a business in California from Colorado. Soundsonline has my money, and I don't have any product.
While Soundsonline does offer good products, I will not do business with the company after this experience.
This report was posted on Ripoff Report on 11/24/2011 12:21 AM and is a permanent record located here: https://www.ripoffreport.com/reports/soundsonlinecom/internet/soundsonlinecom-eastwest-communications-inc-paid-for-software-and-never-got-it-interne-801393. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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