Report: #1385568

Complaint Review: South Philly Day Spa

  • Submitted: Fri, July 14, 2017
  • Updated: Fri, July 14, 2017
  • Reported By: Birthday Girl — philadelphia Pennsylvania United States of America
  • South Philly Day Spa
    2012 W Oregon Ave
    Philadelphia, Pennsylvania
    USA

South Philly Day Spa Paid good money to be paid no mind. Philadelphia Pennsylvania

Show customers why they should trust your business over your competitors...

I got a birthday gift with was the "queen's package" : massage, facial, Mani and pedi. 

Let me start by saying I don't think they know what that are doing here and I don't think they have licences. 

Facial: she was nice, but she put a bunch of stuff on my face and I left feeling oily and gross. 

Massage: she basically just lightly rubbed my body for a very awkward hour of my life. I've had back massages from little cousins that felt better! 
I asked for more pressure, to which she sighed and begrudgingly replied. But at one point she started PUNCHING me!! (Hey, It's felt better than the nothing of before)  But then she forgot about the pressure and started to rub again. I asked again for more pressure, but this time she had headphones in and could not hear me. 

Then it got interesting, I felt a plop! And then a tiny tip,tip,tap on my butt. "This is a weird massage" I thought? It happened over and over until I realized that it was her phone, and she was actually using my BUTT to text with one hand, while rubbing me with the other hand. I've never felt so disrespected in my life. But I was just laying there naked and she had headphones so I couldn't get up and say anything to her or anyone else. I was literally not in a position to say anything

Pedi: same girl! She obviously had a matter at home to take care of, because texted, she rushed me, then she asked me to pick a color. but when i didn't pick in 2 seconds, she snatched the swatches and said "you pick later" and she was generally rude. other patrons in the salon were looking at me like I did something to her! 

At this point I had clothes on, so I went to get someone else to finish my nails. Which was easy to do!!! and should have happened already! She left, all butthurt and talking about me in her language. 

Mani: I told the new women, what happened, she she just said "she probably has family problems." And tried to upsell me on gel. I said no with TEARS IN MY EYES because i was leaving not feeling like a queen, despite the $160 queen package that was supposed to be 3 hours of pampering. 

I left after 2 hours of oil being drenched on my face, awkward light rubbing, butt texting, being PUNCHED, asian women yelling at me and a free gel upgrade that was supposed to compensate for everything.  

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This report was posted on Ripoff Report on 07/14/2017 12:19 PM and is a permanent record located here: http://www.ripoffreport.com/reports/south-philly-day-spa/philadelphia-pennsylvania-19144/south-philly-day-spa-paid-good-money-to-be-paid-no-mind-philadelphia-pennsylvania-1385568. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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