• Report: #1361487
Complaint Review:


  • Submitted: Mon, March 13, 2017
  • Updated: Mon, March 13, 2017

  • Reported By: sharon manuel — beverly Massachusetts USA
Internet USA

southbeachdiet.com Deceptive Business Practices Internet

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Food delivery service that automatically refills each month unless you cancel the refilll. After two deliveries, I recieved an email saying that I would be getting another delivery. I tried to respond to the email to say that I did not want another delivery, but the email kept bouncing back. There was no contact telephone number or email address on the email....apparently in fine print there is a notice saying that in order to cancel your order, you must log into your account. Not knowing my account number, I finally tracked down a customer service number and tried to cancel the order but they said it had already been sent out and could not be returned. I think this is deceptvie and deliberately misleading and I have filed a complaint with the Better Business Bureau.

This report was posted on Ripoff Report on 03/13/2017 02:36 PM and is a permanent record located here: http://www.ripoffreport.com/reports/southbeachdietcom/internet/southbeachdietcom-deceptive-business-practices-internet-1361487. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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