Complaint Review: Southland log homes - Massachusetts
- Southland log homes Massachusetts USA
- Phone:
- Web:
- Category: Manufactured Home Dealers
Southland log homes Dis honest sales and marketing West Hatfield Massachusetts
*Author of original report: No contact
*UPDATE Employee: Follow up from Southland
Southland advetises a netwrok or repitable builders, however in my case that could not be any more untrue. Paid a reconmende GC from thier 2-10 list, a $25,000.00 deposit to build a log home. The kit was delivered three weeks ago and no work has been done. All the material is where it was unloaded and many calls and e-mails to the CG have gone un returned.
Southland will not stand behind their builder netwok, so if you are not a builder DO NOT purchase a log home from this company. There are many log home manufactures the do provide reliable builders, work with them.
This report was posted on Ripoff Report on 10/13/2017 09:19 PM and is a permanent record located here: https://www.ripoffreport.com/reports/southland-log-homes/massachusetts/southland-log-homes-dis-honest-sales-and-marketing-west-hatfield-massachusetts-1406192. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
No contact
AUTHOR: - ()
SUBMITTED: Wednesday, October 18, 2017
We understand that Southland does not employ the contractors they reconmend, however we do feel that they have moral obligation to take a complaint seriously especially when one of their customers has incurred a substantial loss. All that we have asked is that this contractor be removed from your list of 2-10 approved builders to prevent this from happening to some other unsuspecting person in the future.
As far as this builder completing the project?? That is false, there has been no contact from the builder, it is up to the court / legal system from here...
#1 UPDATE Employee
Follow up from Southland
AUTHOR: Southland Log Homes - (USA)
SUBMITTED: Tuesday, October 17, 2017
Southland Log Homes contracts with customers to provide them with log home designs and material packages. We also provide a list of log home builders who we believe have the capability of building a quality log home. As we are careful to inform our customers, it is their decision to determine the builder that they want to use, and to negotiate and contract with, for the construction of their log home. The builders do not work for Southland; they are independent businesses that we do not control.
In the case of this customer, we understand that a scheduling conflict prevented the initial subcontractor from starting the work. It is our understanding that the customer’s builder has every intention of completing the project.
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