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Report: #1381431

Complaint Review: Southwest/Go To Engines - Internet

  • Submitted:
  • Updated:
  • Reported By: Scott — Castle Rock Colorado USA
  • Author Not Confirmed What's this?
  • Why?
  • Southwest/Go To Engines Internet USA

Southwest/Go To Engines Purchased Engine and had it installed by a certified mechanic. Called to activate the warranty. Said they would send a new engine, but not cover the labor to reinstall it, because the "warranty was not activated" after the engine was installed. The car has never left the shop, because it smokes too much- not (1) mile has been added to the odometer. Tried to reason with the warranty rep "Scott" to no avail. Do not understand from a reasonable business standpoint why they do will not honor the labor cost of installing the engine. Internet

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This business is a "scam" that does not honor their warranty coverage.  Purchased and had a certified mechanic install the engine.  Upon starting the engine, it ran, but very noisy and smoked.  They will be sending a new engine, but will not cover the labor NO MATTER WHAT.   Said that warranty needed to be activated???? I said okay, let's activate the warranty--  said it was too late, because the engine had already been installed.  The car has never left the shop....  same miles on odometer as reported.  See no reason how they can deny covering labor cost for install??????  Warranty rep was very rude and unreasonable and not understanding.  Still looking for clause in warranty to justify no coverage.....  Do not purchase engine from this company!!!

This report was posted on Ripoff Report on 06/26/2017 02:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/southwestgo-to-engines/internet/southwestgo-to-engines-purchased-engine-and-had-it-installed-by-a-certified-mechanic-c-1381431. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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