ED Magedson – Founder
This Bank is terriable. I had a checking account with them, my account got overdrawn. I tried to resolve it with them. Then without notice they closed my account and reported it to Chexsystems. I went in to the branch in Worcester, Mass.
I tried to explain to the branch manager that I was almost in the hospital due to a major medical condition. They didnt care. They said there nothing we can due but you can call this phone number. So, I called that number many times to square away this issue. No one answered. So, I went into a branch again was rudly treated. I complained then recieved a letter from a collection agency. This is on a 165.00 bill.
I cant imagine what they would be like if I owed a mortgage or car loan to them. I want to warn other people so this doent happen to them. They have one of the worst customer service rateings I have ever seen on the internet and have experienced myself. This is a very bad business to deal with. I have been unable to resolve this issue from day 1 now its 6 months later. They couldnt even give me a corporate address or legal dept address. If you value your credit dont deal with this bank...
This report was posted on Ripoff Report on 12/05/2009 05:30 PM and is a permanent record located here: http://www.ripoffreport.com/reports/soverign-bank/internet/soverign-bank-santander-bank-ripoff-bank-ruins-reports-to-chexsystems-internet-534491. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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