• Report: #609169
Complaint Review:


  • Submitted: Tue, June 01, 2010
  • Updated: Tue, June 01, 2010

  • Reported By: JBM37421 — Soddy Daisy Tennessee United States of America
Internet, California United States of America

Spaguts.com Damien,Mike warranty is a scam-waste of money-they don't stand behind anything Internet, California

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Beware-spaguts doesn't warranty anything. Bought a circulation pump(waterway 220vac) after 6 months it stopped working. Took my tub apart and noticed the impeller was broken. Called them up, they gave me a RMA number and at MY expense I sent pump to them. After one month-they said pump shaft was replaced and they had tested pump on their tub and it now was working perfectly. When I got pump back, the impeller was still broken and after hooking up to my spa-guess what-it still didn't work. Went around and around with Damien-finally I asked if I could buy an impeller-the answer was no but I could buy a new wet end for $85.00 dollars. I was fuming now but I need my tub for my back so I ssaid go ahead and send it to me. When I got wet end I replaced impeller and voila-it was working great just like before. When I called to possibly get my money back-no chance.These people don't give a sh*t about anything except taking you for whatever they can get out of you-I would recommend anybody but these people-maybe if more start complaining-they'll start providing some customer service.

This report was posted on Ripoff Report on 06/01/2010 01:13 PM and is a permanent record located here: http://www.ripoffreport.com/reports/spagutscom/internet-california-/spagutscom-damienmike-warranty-is-a-scam-waste-of-money-they-dont-stand-behind-anything-609169. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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