Spam Arrest Crooked as the day is long California

I had been a subscriber of Spam Arrest for a number of years, and was on the auto renew plan, without me knowing it one of my email accounts got cancelled and I did not know that spam arrest was set to renew, as soon as I saw the renewal charge, the next day I went on line and tried to contact them, however they do not have a phone number and they charge for live chat,  I went into my account and cancelled my account and sent them an e-mail telling them that the e-mail accounts I had been using it for had been cancelled and thtelling me that they would not issue a refund because it had already renewed but  I wanted to close my account and asked for a refund. I just recieved a reponse from them telling me that they would not issue a refund but I could reactivate it for another year,

These a*holes charged me $70.00 for 1 year and even though I cancelled one day after it renewed the refuse to issue a refund, they are crooks, do not use this service for any reason.