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Report: #1401747

Complaint Review: Spare Parts Warehouse - Internet

  • Submitted:
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  • Reported By: Ahngulah — Montana USA
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  • Spare Parts Warehouse Internet USA

Spare Parts Warehouse stole money, ignored emails, ignored phone messages Dayton Internet

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This company sent a bad part. I called and was told to submit a form from their website. I did that and was sent a short, rude, email by a tech that supposedly "inspects" parts before they are sent out. I told him the error I was getting and what that meant. I was speaking both from experience and the manufacturer's website. After 2 weeks of emails with no response, I was able to get a hold of someone on the phone who apologized and set up a return. I needed the part in a hurry, so ordered a new one and was promised a refund on the first when it arrived. I tracked the return and called and emailed when it arrived. That was over 2 months ago and I never received a refund and the company is now out of business, according to the guy who answered the "international" phone number listed on their website. Their toll-free number is disconnected and emails are returned as undeliverable. I lost $168 to this company. I wonder how many other people are owed refunds.

This report was posted on Ripoff Report on 09/22/2017 10:34 AM and is a permanent record located here: https://www.ripoffreport.com/reports/spare-parts-warehouse/internet/spare-parts-warehouse-stole-money-ignored-emails-ignored-phone-messages-dayton-internet-1401747. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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