• Report: #961023
Complaint Review:

Spark Innovators

  • Submitted: Sat, October 27, 2012
  • Updated: Sat, October 27, 2012

  • Reported By: Craig — new bern North Carolina United States of America
Spark Innovators
Internet United States of America

Spark Innovators getcafecup.com Dishonest Advertising, does not allow you to confirm before you buy Internet

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I saw the ad for the Cafe Cups offer on television.  It was a typical as-seen-on-tv commercial where it read you can get 2 for the price of 1 ($9.99)-  just pay seperate shipping and handling.  It didn't explain how to get the second one very clearly, so I place 2 in my cart.  On the website, it has you select a quantity and then enter your billing and shipping info. 

It walked me through about 5 screens asking me to add on more stuff or upgrade my order or upgrade the shipping to expedited (because it says typicall shipping takes 3-6 weeks), but I declined all that because I was in no rush nor did I want to upgrade.  I chose next and the next thing I knew my order had been placed and it totaled $49.94!!  There was no order review screen to tell me exactly what I was getting or paying before it just submitted the order.  I knew I would have to pay a shipping charge (which they never claimed what that was ahead of entering your billing info). [continued below]....
.....  So now I have to wait & see what happens next as I will keep checking my credit card on line (nothing has shown up yet) & try to call them tomorrow to see if I can cancel the order. I don't even want them now as I am so disgusted as to their practices that they can keep the order now & they can give me my money back.  Beware of companies like this that are misleading on their websites & that don't allow you to confirm your purchase before actually buying.

This report was posted on Ripoff Report on 10/27/2012 06:20 PM and is a permanent record located here: http://www.ripoffreport.com/reports/spark-innovators/internet/spark-innovators-getcafecupcom-dishonest-advertising-does-not-allow-you-to-confirm-befor-961023. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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