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Report: #1096154

Complaint Review: Spark Repair, Shannon Parker - Aurora Colorado

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  • Spark Repair, Shannon Parker 2590 S Flanders Ct Aurora, Colorado USA

Spark Repair, Denver, CO Shannon Parker of Spark Repair - Thug, Cyber Stalker, and Homophobe - eBay Disagreement Turns Into Suicidal MIssion Aurora Colorado

*REBUTTAL Owner of company: Jeff Y**** / Garagemac should be avoided, read why….

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I did not want to write this report, but the conduct of this business owner, Mr. Shannon Parker, has left me no choice.

It started with a disagreement on eBay, when I purchased what was supposed to be a new iPhone from Spark Repair (of Denver). The "new" phone I had been eagerly awaiting did eventually arrive but arrived clearly with signs of use -- a half-empty battery, and  evidence of prior setup (since it had already been through the initial setup screen). Most likely the device was pre-owned (i.e. used), or an Apple warranty replacement phone, but certainly not new. I checked the remaining warranty on the device and it had two weeks left. The owner had gone to great lengths to confuse the buyer, wrapping it in cellophane to make it "appear" new, using ambiguous and conflicting language in the description as well. In retrospect I should have contacted the seller to verify the veracity of the description, but I just assume he was honest - my mistake!

I ultimately opened a dispute with eBay against Mr. Parker which I won and my money was fully refunded. The angry words and emails that started well before the dispute contiinued unabate. Mr. Parker's emails were thick with shocking profanity and homophobic slurs - imagine that, you are a customer and the vendor is calling you a f*g*t, an idiot, and telling you to "suck d**k" (his words).

IT ONLY GETS BETTER. After having lost the dispute, and after having sent his last hate-filled email, he filed an anonymous report here on Ripoff Report posing as a disgrunteled customer of mine in Los Angeles (where I am based), even though a) my company has never worked for his, and b) he is in Denver. This charade went on for days until he finally admitted his ruse and his identity - and ultimately his real intention, to harass and defame me.

He took his harassment campaign over to Yelp and later Manta using similar tactics. These remarks have since been removed as they were baseless.

WARNING: Potential customers out there reading this, should you ever enter into a disagreement with Mr Parker, expect to be bullied, cyber-stalked, harrassed and be called an "idiot", or a "f*g*t", or whatever his expletive du jour is. If you prize customer service then you might want to go elsewhere.

This person has demonstrated clear sociopathic, anti-social behaviour, in his DISHONESTY, his acts of CYBER-BULLYING, CYBER-STALKING, THUGGERY, HATE-SPEECH and routine use of HOMOPHOBIC slurs.

STAY AWAY!

For more background, follow the link below:

http://www.ripoffreport.com/r/garagemac-/south-pasadena-california-91030/garagemac-jeff-yana-scam-alert-south-pasadena-california-1085063#comment_1

This report was posted on Ripoff Report on 10/31/2013 08:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/spark-repair-shannon-parker/aurora-colorado-80013/spark-repair-denver-co-shannon-parker-of-spark-repair-thug-cyber-stalker-and-homoph-1096154. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

Jeff Y**** / Garagemac should be avoided, read why….

AUTHOR: pinkie - ()

POSTED: Friday, November 01, 2013

Here is the real story with Jeff Y**** and Garagemac, and why I highly recommend thinking twice before doing any business with this kind of person. I have sold on eBay for 13 years and have never been below a 99.5% feedback rating, which is extremely high.  Currently I'm at 99.7% with THOUSANDS of transactions under my belt.  My eBay username is spark5280 .. I welcome anyone reading this to check and see.  My point is, if I really were a lying scumbag seller like Jeff implies, then certainly I would not have so many satisfied customers.. thats a fact.  The TRUTH of the matter is I disclosed exactly what I was selling in my listing... even the fact that the box was shrink wrapped by me.  

I listed it as "new other (see details)" ..and spelled out exactly what you would be getting.  The problem began when Jeffie the hothead purchased the item and he did not bother to read the description.  I know he feels I mislead him by writing "sealed" in the title, but the fact of the matter is it WAS sealed.  Many people buy iPhones from me as gifts and like them to be sealed when given, and I actually do a good job at it,  but I never try to pass it off a "factory sealed" and trick anyone... I state it clearly in my description that I sealed it.  

The iPhone was not used, It came directly from Apple store Genius bar and still had the plastic film on both sides, not a scratch on it.  Now at this point I CAN see Jeff's' point if he feels the iPhones' condition was "manufacturer refurbished" and not "new other".  The Apple store employee told me it was new, but like I said, I could see his point if he wanted to return it on that issue..(even though I stated where the iPhone came from in the listing)..  The PROBLEM actually wasn't the iPhone really..heck I'm sure we've ALL returned something before, right?  eBay by default will side with a customer who feels the item they received was not as described,

Im not sure why he feels he "won" some big victory there, I simply sold that same phone to a reasonable person.. no issues at all.  Jeff COULD have contacted me, expressed his disappointment, and told me that he would like to return the item and get all of his money back.  Thats is what reasonable, logical people do.  The problem is Jeff Y**** ATTEMPED TO EXTORT ME.  Before even giving me a CHANCE to rectify the issue, he insulted me and demanded a full refund including shipping PLUS an extra 25% ($113).. or else he would sabotage my businesses' reputation.  

This is why I say avoid this guy.. anyone who thinks this is how to act when things don't go their way should be avoided like the plague. I don't react well to people doing this type of thing to me, and yes, I called him names and attacked him back online.  He has repeatedly attacked my Yelp account and has had his reviews removed.. just to repeatedly repost again.  I encourage you to look at the included screenshot of Jeffs initial email via eBay.. his eBay username is leanmeandancingmachine, and see for yourself.  I also encourage you to visit the exact eBay listing he purchased (just put the item number in search- 121168580908)..and read for yourself what I stated.  Save yourself the headache and avoid this nut-job.

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