Report: #1328340

Complaint Review: Sparkletts

  • Submitted: Thu, September 15, 2016
  • Updated: Thu, September 15, 2016
  • Reported By: JCurran — Rowland Heights California USA
  • Sparkletts
    1364
    Rowland Heights, California
    USA

Sparkletts Worst customer service ever!! Rowland Heights California

Show customers why they should trust your business over your competitors...

I started Sparkletts water about 3 months ago, at first service was great and then they kept not delivering water when they said.  One time they picked up 5 empty bottles and did not leave 1 full bottle.  And before you say it I paid every bill on time thru electronic billing.  I called a total of 16 times, was on hold a total of 3 hours combined and talked to 3 managers.  All of who promised to get everything straight and get my water delivered.  The last manager named Chris called me last Thursday (9/8/) and Promised me for absolute sure that 5 bottles of water and 2 free cases (because of all the mistakes) would be here Friday 9/9)  They also had a cooler to pick up as we had purchased our own because after 3 coolers you still could not hear the TV for the noise of the cooler.  Well guess what?  It is 9-15-16 and after 3 more phone calls this weeks I still have the cooler and the 2 empty bottles.  We have switched to Arrowhead and they were here as promised on Tuesday.  We purchased this water service from Costco and this is the first time in 20 years I have had a problem with Costco.

Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 09/15/2016 12:07 PM and is a permanent record located here: http://www.ripoffreport.com/reports/sparkletts/rowland-heights-california-91748/sparkletts-worst-customer-service-ever-rowland-heights-california-1328340. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.