Report: #892930

Complaint Review: SPECIALTY MERCHANDISE COMPANY/ SMART LIVING COMPANY

  • Submitted: Mon, June 04, 2012
  • Updated: Mon, June 04, 2012
  • Reported By: michelle — Bird in Hand Pennsylvania United States of America
  • SPECIALTY MERCHANDISE COMPANY/ SMART LIVING COMPANY
    996 FLOWER GLENN ST
    SIMI VALLEY, California
    United States of America

SPECIALTY MERCHANDISE COMPANY/ SMART LIVING COMPANY SMC, SLC I purchased a website in February and to this day still is not properly functioning! Repeated phone calls to coach never returned! Calls to tech support always result the same way " we are sorry we ar SIMI VALLEY, California

Show customers why they should trust your business over your competitors...

 We purchased a website in February, and the site has not been properly functioning since we purchased it. Repeated calls to tech support have landed the same results....site still NOT working properly.

Repeated calls to the coach have been the same...no return call back!!

They mislead you when you purchase your site and your membership, originally we were told we got a website with the purchase of the gold membership only to later find out that the website only sells aproximately 100 things and is mainly for gift card redemption. at that point they pursuaded us to purchase the E-Commerce site at which going into 2 1/2 months since the site was suppose to be completed it still is NOT working properly!!

I spoke with a manager to request a refund and she said no refund after 30 days on the site and within the 30 days we would get the money we paid to purchase the site in CREDIT to our account!!??

I truly believe this is a scam when I told the lady ( tonya) this on the pjone today she told me " this is not a scam we are really having technical difficulties with our servers"!! For months!! Im truly searching for a refund!!!
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This report was posted on Ripoff Report on 06/04/2012 06:01 PM and is a permanent record located here: http://www.ripoffreport.com/reports/specialty-merchandise-company-smart-living-company/simi-valley-california-93065/specialty-merchandise-company-smart-living-company-smc-slc-i-purchased-a-website-in-febr-892930. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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