Complaint Review: Herbal Smoke Shop - Galloway New Jersey
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- Author Not Confirmed
- Herbal Smoke Shop Box 111, 325 East Jimmie Leeds Rd., # 7 Galloway, New Jersey U.S.A.
- Phone: 866-4372748
- Web:
- Category: Specialty Stores
Herbal Smoke Shop ripoff Galloway New Jersey
*UPDATE Employee: no record of any emails pertaining to this customers
Show customers why they should trust your business over your competitors...
Placed an order on 2/25/2004 and paid extra for "Rush Delivery," which is supposed to ensure shipping within 24 Hrs. The company is located in NJ, I'm in NY, a short drive away. As of the date 3/23/2004 I have still not received my order. Several phone messages were left on a voivemail system (no live operator ever answers) and submitted several emails to Herbal Smoke Shop at numreous email addresses they provide. Ultimately, I had to file a dispute with my credit card company to try and receive a refund.
Robert
Sleepy Hollow, New York
U.S.A.
This report was posted on Ripoff Report on 03/23/2004 09:57 AM and is a permanent record located here: https://www.ripoffreport.com/reports/herbal-smoke-shop/galloway-new-jersey-08205/herbal-smoke-shop-ripoff-galloway-new-jersey-85010. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
no record of any emails pertaining to this customers
AUTHOR: Herbal Smoke - (U.S.A.)
SUBMITTED: Tuesday, March 30, 2004
We have no record of any emails pertaining to this customers order. If they require assitance, we offer 24 hr email support via the support form on our website. If this is a legitimate complaint, I would have a record of this customer's calls or emails. All customer inquiries are reponded to within 24 hrs of reception. If you still require assistance, visit our website, fill out the contact form, INCLUDE YOUR ORDER # and we would be happy to assist you. We ship over 500 orders a day, and this is the 1st complaint I have ever heard about in the last 180 days.
Best,
Customer Support Specialist
www.herbalsmokeshop.com
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