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  Date Title City, State  
 
1, Report #1339790


Nov 25 2016
10:43 AM
Empire Carpet After carpet installation seams rippled and discovered a nail had been hammered into the carpet and floor beneath. We have made 4 appointments for repair. One they went to the wrong address 3 they cancelled after waiting all day. Customer Service was incompetent. Supervisor Pia was rude. Absolute worst. Have now rescheduled for the 5th time. Islandia, Nationwide Author: Southfields, New York Home Improvements: Empire Carpet Nationwide  
 
2, Report #1334127


Oct 20 2016
07:42 AM
empire today empire carpet ,empiretoday.com sales rep Farmington Minnesota Nationwide Author: farmington, Minnesota Carpet & Tile Installers: empire today Nationwide  
 
3, Report #1332372


Oct 10 2016
06:02 AM
Empire carpet Low grade carpet passed off as high quality Nationwide Note from Empire Today. Author: Glendale, Arizona Carpet & Tile Installers: Empire carpet Nationwide  
 
4, Report #1327944


Sep 13 2016
01:36 PM
Empire Carpet Promise carpet did not show and will not return calls 9 Return Deposit NOW) sacramento california Author: Placerville, California Home Improvements: Empire Carpet Nationwide  
 
5, Report #1297189


Apr 01 2016
09:43 AM
Empire Carpet Empire Today Poor quality carpet failed less than 1 year after install. Empire refuses to fix the problem or issue refund. Sacramento, CA Nationwide
Empire Response Author: Sacramento, California Carpet & Tile Stores: Empire Carpet Nationwide
 
 
6, Report #1294660


Mar 19 2016
12:13 PM
Empire Carpet Employment Scam Santa Fe Springs Nationwide Author: Woodland hills, California Home Improvements: Empire Carpet Nationwide  
 
7, Report #1255808


Sep 18 2015
03:18 PM
Empire Carpet and Flooring Buyers Beware!!!! Deceptive Business practice philadelphia pennsylvania ET Customer Support Author: Easton, Pennsylvania Carpet & Tile Stores: Empire Carpet and Flooring Internet  
 
8, Report #1198664


Dec 31 2014
07:02 PM
Empire Today Damaged wood work and door frames more than small scratches. Carpet installed on 11/25/14. Promised to pay for damages, one month has passed and no check received. Can not get any information concerning repairs. I have pursued all the follow ups. I do not plan to deal with this inadequacy any longer neither will I purchase any other flooring. Buyer beware. Charlotte North Carolina
Received check for repairs Author: Gastonia, North Carolina Home Improvements: Empire Today Charlotte, North Carolina
 
 
9, Report #1196933


Dec 21 2014
02:17 PM
Empire Today LLC Empire Carpet, 800-588-2300 EMPIRE, Empire Carpet, Hardwood Floors, Tiles & Laminate Bad Customer Service, Aggressive, Bad Attitude, Rude, Unprofessional Salesman Nationwide My Response From Empire Author: Corona, California Carpet & Tile Installers: Empire Today LLC Nationwide  
 
10, Report #1191910


Nov 28 2014
10:09 PM
Empire Today Empire Carpet Nightmare ET Customer Support Author: Merrick, New York Carpet & Tile Stores: Empire Today  
 
11, Report #1185224


Oct 27 2014
02:02 PM
Empire Carpet The installers showed up without enough carpet, and nobody in the main office would return phone calls. Chicago Nationwide Author: Daytona beach, Florida Carpet & Tile Stores: Empire Carpet Nationwide  
 
12, Report #1185122


Oct 27 2014
07:38 AM
Empire Carpet Rip off and Don't back their product or installation Not great installers and don't stand behind their product! Long Island Nationwide Please contact us with your information Author: Miller Place, New York Builders & Contractors: Empire Carpet Nationwide  
 
13, Report #1176388


Sep 12 2014
01:07 PM
Empire Carpets, IL BE-AWARE OF EMPIRE CARPET SCAM! DO NOT BUY YOUR CARPET FROM THEM!!!!! Illinois Author: Glendale Heights, Illinois Carpet & Tile Installers: Empire Carpets, IL Illinois  
 
14, Report #1162248


Jul 15 2014
01:50 PM
Empire Today - Empire Carpet & Blinds Customer serve-less at it's best Charlotte North Carolina Empire Today strikes back Author: Lancaster, South Carolina Carpet & Tile Stores: Empire Today Charlotte, North Carolina  
 
15, Report #1152447


Jun 05 2014
02:47 PM
Empire Carpet 1800Empire Furniture Wrecked During Installation Toledo Nationwide ET Customer Support Author: Adrian, Michigan Carpet & Tile Installers: Empire Carpet Nationwide  
 
16, Report #1151913


Jun 04 2014
10:57 AM
Empire Carpet Dishonest advertising, sales, management Illinois ET Customer Support Author: Dover, Delaware Carpet & Tile Stores: Empire Carpet Illinois  
 
17, Report #1130396


Mar 13 2014
08:07 AM
Empire Carpet is a scam Internet ET Customer Support Author: Bakerstown, Pennsylvania Carpet & Tile Stores: Empire Carpet Internet  
 
18, Report #1121112


Feb 05 2014
12:19 PM
Empire Today Empire Carpet Empire Today Does Not Honor Warranty Annapolis Maryland What brand of carpet was it - having same problem Author: Annapolis, Maryland Carpet & Tile Installers: Empire Today Annapolis, Maryland  
 
19, Report #1095348


Oct 29 2013
07:28 AM
Empire Today, Empire Carpet, Empire Flooring, Empire Signed up for financing, installers removed carpet, and then demanded payment. Nashville Tennessee Resolution Reached Author: Nashville, Tennessee Home Improvements: Empire Today Nashville, Tennessee  
 
20, Report #1086091


Sep 20 2013
01:10 PM
J & A Mobile Showroom Empire Carpet and ShowersJohn Segovia Scammers, Liars & Con-artist Arlington Texas Author: Fort Worth, Texas Carpet & Tile Installers: J & A Mobile Showroom Arlington, Texas  
 
21, Report #1084810


Sep 16 2013
07:27 AM
Empire Carpet BO NOT DEAL WITH EMPIRE CARPET - they are fraudulent Bohemia New York Im not wasting any more time with yr company Author: Plainview, New York Carpet & Tile Stores: Empire Carpet Bohemia, New York  
 
22, Report #1083607


Sep 11 2013
10:21 AM
Empire, Empire Today Empire Carpet Stolen Items, Horrible Customer Service,No Resolution to Items Stole Pittsburgh Pennsylvania Satisfied with the company resolution. Author: Canonsburg, Pennsylvania Carpet & Tile Installers: Empire Pittsburgh, Pennsylvania  
 
23, Report #1076563


Aug 16 2013
08:47 PM
J & A Mobile Showroom Empire Carpet & ShowersJohn Segovia J & A Mobile Showroom are con artist who will attempt to intimidate you to get more money. Arlington Texas Rebuttal Author: Plano, Texas Builders & Contractors: J & A Mobile Showroom Arlington, Texas  
 
24, Report #1073837


Aug 07 2013
11:45 AM
Luna Carpet Company was bought by Empire Carpet would not replace some tiles in bathroom after they buckled about a month after installation Baltimore Maryland Customer Support Author: Fort Washington, Maryland Carpet & Tile Installers: Luna Carpet Baltimore, Maryland  
 
25, Report #1071063


Jul 29 2013
03:22 PM
Empire Carpet Carpet peeeling from floor after a year and they want me to pay them to fix their contractors incompetence at the tune of $50 bucks a room! Not happening!!! West Sacramento California Empire carpet resolved customer issue Author: Woodland, California Carpet & Tile Installers: Empire Carpet West Sacramento, California  
   
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