PEP BOYS Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported

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  Date Title City, State  
 
1, Report #1403126


Sep 29 2017
09:45 AM
Pep Boys Paid for New Shocks / struts - not installed Hesperia California Author: Apple Valley, California Auto Repair Service: Pep Boys Hesperia, California  
 
2, Report #1402827


Sep 27 2017
09:08 PM
Pep Boys 6401 South State Street Murray, Ut Did a Bait and Switchon Parts Tried to Hold Car as Extortion Murray, UT Utah Author: Salt Lake City, Utah Auto Mechanics: Pep Boys 6401 South State Street Murray, Ut Murray, Utah  
 
3, Report #1393278


Aug 16 2017
05:50 PM
Pep Boys-Manny, Moe, & Jack Automobile damage Greensburg, Pennsylvania Author: Somerset, Pennsylvania Auto Repair Service: Pep Boys-Manny, Moe, & Jack Philadelphia , Pennsylvania  
 
4, Report #1392273


Aug 12 2017
12:30 PM
Pep boys Just Brakes Pep Boy's messed up my brakes and I got lied to about being approved for my loan of up to 2000 dollars. Didn't find out until I got my vehicle finished and had to pay a huge expensive out of pocket bill. I took my Vehicle to a different shop and they found out how bad my brakes was missing springs, not bleed right and didn't get adjusted or seated right. Temple Texas Author: Templ, Texas Auto Mechanics: Pep boys Temple, Texas  
 
5, Report #1391016


Aug 07 2017
02:15 PM
Pep boys Destroyed car, missing title, nightmare Phoenix Arizona
Author: Phoenix, Arizona Auto Service Stations: Pep boys ,
 
 
6, Report #1387361


Jul 22 2017
10:05 AM
Pep Boys Rebate program is a scam Matthews Nationwide Author: Matthews, North Carolina Auto Parts: Pep Boys Nationwide  
 
7, Report #1378577


Jun 12 2017
10:17 AM
Pep Boys Auto Service & Tire dont stand behind or do their services. St Cloud Florida
Still no help after talking to the Area Director Author: st cloud, Florida Auto Repair Service: Pepboys St Cloud, Florida
 
 
8, Report #1355411


Feb 11 2017
10:51 AM
Pep Boys Replaced struts on my car when it was the bushings that needed replacement. Cincinnati Ohio Author: Des Moines, Iowa Auto Repair Service: Pep Boys Cincinnati, Ohio  
 
9, Report #1341477


Dec 06 2016
11:34 AM
pep boys chino ca. on Central Avenue Oil pan stripped second vehicle report from 2011 chino California Author: chino, California Auto Service Stations: pep boys Chino California chino, California  
 
10, Report #1340262


Nov 28 2016
03:40 PM
pep boys Too high an estimate Austelll Georgia Author: Georgia Auto Mechanics: pep boys ,  
 
11, Report #1339285


Nov 21 2016
05:59 PM
Pep Boys Costa Mesa California Author: Fresno, California Auto Mechanics: Pep Boys Costa Mesa Costa Mesa, California  
 
12, Report #1332068


Oct 07 2016
09:51 AM
Pep Boys Bait & switch, broke parts, recommended unnecessary work, lied, yelled at us and called us liars. Reduced wife to tears Lakewood Colorado Author: Littleton, Colorado Auto Mechanics: Pep Boys Lakewood, Colorado  
 
13, Report #1330175


Sep 26 2016
12:01 PM
pep boys big ripoff Columbia South Carolina Author: WINNSBORO, South Carolina Auto Inspection: pep boys Columbia, South Carolina  
 
14, Report #1324913


Aug 27 2016
09:53 AM
Pep boys Casa Grande Az. Donald manager Improperly fixed truck-Neglect Casa grande Arizona Author: Casa grande, Arizona Auto Mechanics: Pep boys Casa Grande Az Casa grande, Arizona  
 
15, Report #1321995


Aug 11 2016
02:03 PM
Pep Boys Pep Boys Car Shop Panorama City and Corporate Office. Wasted my time, held me hostage and scammed me. Panorama City California
Author: Alabama Auto Repair Service: Pep Boys Panorama City, California
 
 
16, Report #1319922


Jul 31 2016
09:03 PM
pep boys bad work King Of Prussia Pennsylvania Author: DEVON, Pennsylvania Auto Advertising Services: pep boys King Of Prussia, Pennsylvania  
 
17, Report #1314581


Jul 01 2016
08:50 AM
Transplant Transmission Do not use this place! They use bait and switch tactics with their estimates. Dave, the owner of this establishment, gave me a verbal and written estimate of not more than $2400 for the transmission work I needed. The actual charge was $339.16 more! They tacked an mysterious Shop Fee of $130.06, fluid charges of $95.60 at $11.95 per quart (the most expensive synthetic transmission fluid at Pep Boys costs $5.99!), and sales tax. They pointed out that their written estimate contained a disclosure that these fees were not included. It was true that their written estimate had this fine print that I did not notice. Since I talked with Dave, who assured me that my maximum cost would be $2400, I did not notice the fine print. The bottom line, do not trust them, and do not go there, and read and question every word of every estimate that you get from any shop. Downingtown Pennsylvania Author: Chester Springs, Pennsylvania Auto Repair Service: Transplant Transmission Downingtown, Pennsylvania  
 
18, Report #1313540


Jun 25 2016
08:57 PM
Pep Boys Store 310 Lied to me Kissimmee Florida Author: Saint Cloud , Florida Auto Repair Service: Pep Boys Kissimmee, Florida  
 
19, Report #1311518


Jun 15 2016
09:35 AM
Pep Boys of Fredericksburg Virginia , Pep Boys Auto Parts & Service, Pep Boys TOTALLY INCOMPETENT AND/OR FISHONEST PEOPLE! Fredericksburg Virginia Author: Edgewater, Maryland Auto Repair Service: Pep Boys of Fredericksburg, VA Fredericksburg, Virginia  
 
20, Report #1311152


Jun 13 2016
02:12 PM
Fred's Mobile Services - Rip off Mechanics Fred damaged my car, denied police, left me and son stranded & double charged me winter springs Florida
Honest technicians Author: Altamonte Spring, Florida Auto Mechanics: Fred's Mobile Services winter springs, Florida
 
 
21, Report #1308165


May 27 2016
05:17 PM
DriveTime Tempe, AZ Nationwide Second repair in as many weeks Author: Houston, Texas Auto & Truck Rental: DriveTime Nationwide  
 
22, Report #1301984


May 07 2016
01:20 PM
Pep Boys Erik Senhouse is a crook / theif Woodside New York Author: Woodside, New York Auto Repair Service: Pep Boys Erik Senhouse Woodside, New York  
 
23, Report #1301002


Apr 21 2016
07:30 AM
Pep Boys Pep boys 1300 N Expressway, Griffin, GA, 30223Pep boys 1008 Whitlock Avenue, Marietta, GA, 30064Pep boys in athens Fraud, lied, negligence, dragging their feet, unhelpful, rude Griffin, Marietta, Athens Georgia  Its a restoration in progress. Author: Marietta, Georgia Auto Repair Service: Pep Boys Griffin, Georgia  
 
24, Report #1300231


Apr 17 2016
07:46 PM
Pep Boys was trying to trick me on a special on tires Casa Grande Arizona Author: Florence, Arizona Advertising / Deceptive: Pep Boys Nationwide  
 
25, Report #1296293


Mar 28 2016
10:05 AM
Pep Boys ##310 Engine light on said it was alternator not battery. Replaced then said belt and battery bad? Kissimmee Florida Author: Lake wales, Florida Auto Repair Service: Pep Boys Kissimmee, Florida  
   
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