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  Date Title City, State  
1, Report #1254353

Sep 11 2015
02:20 PM
PolyGroup Summer Escapes Pool collapsed. Would not honor warranty. Bentonville Arkansas
Author: Las Vegas, Nevada Pools & Saunas: PolyGroup Nationwide
2, Report #1168242

Aug 07 2014
04:56 PM
Polygroup Do Not Buy A Pool From This Company And Expect Them To Backup Their Product Boise Nationwide Author: Durant, Oklahoma Pools & Saunas: Polygroup Nationwide  
3, Report #1159470

Jul 03 2014
05:23 PM
Author: Port Hueneme, California Pools & Saunas: POLYGROUP Nationwide
4, Report #1156542

Jun 21 2014
05:41 PM
Polygroup Pools Summer Escapes Pools Last May we purchased a 14'x42 Summer Escapes pool at ToysRus. It cost $299 with the expansion kit. We set it up in May. The canopy broke within the first month. The aluminum T-connector broke off like a pop top on a soda can.  Then in August we noticed we had a slow leak. So we drained the pool and were going to patch the leak until we realized that the seam had come apart about 1. There was a fold in the vinyl under the seal. Clearly a factory defect. We tried contacting the company numerous times and were on hold for really long periods of time. So after numerous attempts to contact them we decided to try patching it. We tried 3 times with professional grade products but nothing would hold the seal together. We finally got ahold of someone and were disconnected twice. We also were told that the pool only has a 90 day warranty.  Instead of trying to help us customer service said they could give us a 10% discount. Really? An upsell on a pool we paid $300 for? No way!! Then the supervisor said they would give us 25% off a new liner. Again we said no! We told them the most we would pay would be 50% and we didn't even feel that was fair.  We will never purchase another product from these people again. Internet
Author: Lincoln, Illinois Sporting-good Manufactures: Polygroup Pools Internet
5, Report #1072428

Aug 02 2013
09:43 AM
Polygroup duarble, sturdy and long lasting Internet Author: Peoria , Arizona Alternative Health: Polygroup Intergroup  
6, Report #1072153

Aug 01 2013
01:17 PM
PolyGroup Filter part only lasts 1 year! Repair part increased in price 500% in one year. THey just said we're sorry I supplier raised their price! internet Author: Perrinton, Michigan Sporting Goods: PolyGroup Select State/Province  
7, Report #1057105

Jun 06 2013
10:33 PM
Polygroup Limited (MCO) Polygroup Summer Escapes pool is a rip-off Meridian Idaho Author: Valley Springs, California Sporting-good Manufactures: Polygroup Limited (MCO) Meridian, Idaho  
8, Report #1026900

Mar 11 2013
10:24 AM
Polygroup Limited (MCO) Pools pool liner seams separated had pool only several months internet, Georgia Author: kingsland, Georgia Sporting-good Manufactures: Polygroup Limited (MCO) Pools internet, Georgia  
9, Report #927034

Aug 14 2012
09:42 AM
Polygroup We purchased a pool (17 x 48) on July 1, 2012, on July 28, 2012 the pump quit working. I called the customer service number (which I was on hold for nearly 45 minutes) and talked to Camron, he stated Internet Author: Owens Cross Roads, Alabama Pool Services: Polygroup Internet  
10, Report #926473

Aug 13 2012
10:18 AM
Polygroup pools pump defective would not honor warranty, Internet Author: Anniston, Alabama Pools & Saunas: Polygroup pools Internet  
11, Report #923610

Aug 07 2012
08:47 AM
PolyGroup WORST company and products, Internet
Author: Staten Island, New York Pools & Saunas: PolyGroup Internet
12, Report #923548

Aug 07 2012
06:59 AM
polygroup pump wont pump only hums Internet Is the pump primed Author: , Florida Warranty Companies: polygroup Internet  
13, Report #922159

Aug 03 2012
04:42 PM
Polygroup, Polygroup Limited Major lack of customer service Internet Author: pomona, California Pools & Saunas: Polygroup Internet  
14, Report #919933

Jul 30 2012
06:32 PM
Polygroup Limited Summer Escape Pools this company is a ripoff Internet Author: Marshalltown, Iowa Pools & Saunas: Polygroup Limited Internet  
15, Report #919488

Jul 30 2012
06:04 AM
polygroup Summer escapes Quick Set pools Norfolk, Virginia Author: Rosedale, British Columbia Sporting Goods: polygroup Norfolk, Virginia  
16, Report #911219

Jul 23 2012
08:48 AM
Polygroup Pools Quick set ring pool Chicago, Illinois The blame must go to Big Lots Author: Foxboro, Massachusetts Pools & Saunas: Polygroup Pools Chicago, Illinois  
17, Report #915992

Jul 23 2012
07:36 AM
polygroup Do not buy products from polygroup Internet Author: South Boardman, Michigan Sporting Goods: polygroup , Select State/Province  
18, Report #914082

Jul 18 2012
05:36 PM
polygroup polygroup pools wI bought the 15' above ground pool and the pump went out in 3 weeks Internet Author: Brooklet, Georgia Sporting Goods: polygroup Internet  
19, Report #909330

Jul 10 2012
09:41 AM
Polygroup Summer Escapes Ripoff, No Service, Waste of Money, Terrible Company!!! Internet Author: Saint Louis, Missouri Pools & Saunas: Polygroup Internet  
20, Report #908940

Jul 09 2012
12:21 PM
POLYGROUP PRO SERIES POOL, Internet Author: MONROEVILLE, Ohio Sporting Goods: POLYGROUP Internet  
21, Report #908844

Jul 09 2012
09:58 AM
Polygroup Limited (MCO) Summer Escapes Pool pum went in less than 6 weeks. Warranty good for 90 days, but cannot get anyone to pick up at C/S # 1-888-919-0070. Centro Golden Dragon, Nationwide Author: Williamsville, New York Sporting Goods: Polygroup Limited (MCO) Nationwide  
22, Report #908652

Jul 08 2012
10:12 PM
polygroup summer escape pool polygroup also know as summer escape pools say they will stand behind there products but never do. Internet Author: kissimmee, Florida Pools & Saunas: polygroup Internet  
23, Report #908211

Jul 07 2012
04:38 PM
polygroup summer escapes pools Polygroup/Summer Escapes pools are a joke!!!! Internet Author: raeford, North Carolina Pools & Saunas: polygroup Internet  
24, Report #899864

Jun 19 2012
01:31 PM
Polygroup Poly group is a rip off!!! Internet Author: Dorr, Michigan Pools & Saunas: Polygroup Internet  
25, Report #899388

Jun 18 2012
05:30 PM
POlygroup I purchased a pool , the legs bent, I have a warranty and polygoup keep giving me the run around in regards to the replacement parts, I purchased the pool in may and still have not received the repla Detroit, Michigan Author: Detroit, Michigan Sporting Goods: POlygroup Detroit, Michigan  
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