RENTALCARS.COM Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported

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  Date Title City, State  
1, Report #1404582

Oct 06 2017
08:02 AM didn't supply car for a fully paid for car rental Manchester Internet Author: Netanya, Alabama Auto Rentals: Internet  
2, Report #1388625

Jul 27 2017
01:59 PM fraud, calculated risk, no reach to actual rental car provider Frankfurt, Germany Internet Author: Rochester, Michigan Auto Rentals: Internet  
3, Report #1351876

Jan 25 2017
08:18 AM Economy Rental Agency, Orlando, FL Left a party of 6 stranded at the Orlando International Airport without transportation!! Orlando Florida Trying to get reimbursement Author: Westminster, Massachusetts BBB Better Business Bureau: Orlando, Florida  
4, Report #1290428

Feb 27 2016
05:59 PM
TravelJigsaw Limited RENTALCARS.COM and HERTZ let me down without car in Puerto Rico London Internet Author: Sao Paulo, Other Travel Services: TravelJigsaw Limited Internet  
5, Report #1276561

Dec 28 2015
10:40 AM Caution! Paid in advance and RENTAL CANCELLED! Internet Author: La Jolla , California Auto & Truck Rental: Internet  
6, Report #1276309

Dec 26 2015
10:29 AM Dishonest thieves and liars, avoid at all cost Internet Author: Los Angeles, California Auto Rentals: Internet  
7, Report #1248382

Aug 13 2015
03:41 PM unfair cancellation fee Internet Author: columbia, South Carolina Auto Rentals: Internet  
8, Report #1234304

Jun 08 2015
01:08 PM
RENTALCARS.COM RIPPED OFF BY RENTALCARS.COM Nationwide Author: Alabama Auto Rentals: RENTALCARS.COM Nationwide  
9, Report #1225926

Apr 30 2015
07:58 AM
RENTALCARS.COM SCAM - TOOK MONEY AND GAVE NO CAR LUTON Nationwide Author: Louisiana Auto Dealers: RENTALCARS.COM Nationwide  
10, Report #1224167

Apr 22 2015
02:34 PM Expedia Bait and Switch Buyer Beware Internet Author: Oceanside, California Auto & Truck Rental: Internet  
11, Report #1208555

Feb 12 2015
06:29 AM
12, Report #1208503

Feb 11 2015
08:07 PM
Thrifty Car Rental This was the worst rental car experience I have had in memory and I travel a lot. Starts with the Thrifty agent at Ft Myers airport. I'd made a reservation via and the Thrifty agent tells us the reserved car isn’t available, puts us in another car which we assumed to be equivalent, and proceeds to tell us that despite the fact that Thrifty accepts reservations from RentalCars “they will tell customers anything they want to hear”. We later find that this results in a daily rental fee that is almost 100% higher than the quoted cost. Next regarding the offered Thrifty insurance, my wife and I declined and responded that our personal car insurance covers rental cars. Nevertheless he proceeds to charge a $28/day Loss Damage Waiver. Next comes the car. It had +40,000 miles on it, huge by rental car standards. And when we were roughly 40 miles away (toward our destination at a conference in Naples), a terrible smell comes in the car, as if someone had thrown up in it, and there was an empty coke can in the back seat that had evidently exploded, as sticky fizz was on various parts of the front seats and head liner. I called Thrifty about getting an exchange car, and they refused to either do an exchange at the nearby Naples airport (where they also have a counter) or bring a replacement car to us. Attending the conference we had no time to travel back to Ft Myers airport to exchange. Bottom line is a quoted rental reservation of $261 ended in a Thrifty charge of $702 (car was returned with a full tank). Contacting Thrifty in Ft Myers, they were unwilling to make any accommodation. Ft Myers Florida Author: denver, Colorado Travel Services: Thrifty Car Rental Ft Myers, Florida  
13, Report #1186860

Nov 04 2014
08:57 PM Total rip off and awful customer service Internet Author: Charlottesville, Virginia Auto Rentals: Internet  
14, Report #1185671

Oct 29 2014
01:34 PM DO NOT USE RENTALCARS.COM! They will SCAM you. Internet Author: Los Angeles, California Auto Rentals: Internet  
15, Report #1181616

Oct 08 2014
06:23 AM scammed me with tickler rates...BEWARE! READ ALL NEG COMMENTS Manchester England Internet Author: Hedgesville, West Virginia Auto Rentals: Internet  
16, Report #1174242

Sep 03 2014
04:38 PM TravelJigsaw Ca different then received, no refund then if returned earlier, rude customer service 100 New Bridge Street, London, EC4V 6JA Nationwide Author: Miami Beach, Florida Auto Rentals: Nationwide  
17, Report #1174131

Sep 03 2014
10:43 AM RIPOFF Cancun Mexico Internet Author: Atlanta, Georgia Auto Rentals: Internet  
18, Report #1171386

Aug 21 2014
12:37 PM Did not provide correct information on credit card deposit requirements: Won't give refund ! Internet Author: ORANJESTAD, Auto Rentals: Internet  
19, Report #1166611

Aug 01 2014
06:59 AM Bait and switch Manchester, UK Internet Author: Montreal, Quebec Car Rentals: Internet  
20, Report #1162900

Jul 17 2014
01:16 PM online car rental SCAM Internet Author: Alabama Car Rentals: Internet  
21, Report #1162881

Jul 17 2014
12:40 PM price comparison and apparently booking & payment as well manchester UK Internet Author: Internet Car Rentals: Internet  
22, Report #1162068

Jul 15 2014
07:39 AM Do not rent from them (insurance Scam) Internet Author: Braselton, Georgia Auto & Truck Rental: Internet  
23, Report #1083155

Jun 23 2014
01:35 PM (a division of Priceline) Charged half of the rental fee although we did not get in the car at all! Internet Author: Other Car Rentals: (a division of Priceline) Internet  
24, Report #1156049

Jun 19 2014
01:16 PM Booking process is deceptive and final voucher does not reflect all conditions of contract. Liverpool Internet Author: Neutral Bay , Alabama Car Rentals: Internet  
25, Report #1154883

Jun 14 2014
05:52 PM Be very careful of this website. They do not bill accurately, and do not refund their mistakes. Manchester, UK Internet Author: GRAND RAPIDS, Minnesota Travel Services: Internet  
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