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1, Report #1047536


Apr 30 2013
11:59 PM
The Dry Cleaners by Val This is the biggest rip off business I have ever dealt with. I called because I had must moldy clothes. I was very specific to ask price for pick up & delivery. Jennifer said no cost. I asked what happens if I don't use them after estimate. She said no charge. But as I am an honest person I expected a fee. After picking them up 2 days later Rich called with an estimate. 53 hanging clothes mostly jeans & sweat. 6 nightgowns 12 pair of shoes and about 12 clutch purses. The estimate was $1600. I discussed with my landlord because of mold in my apt he agreed to take care of it. I thought it was completely out of line so I asked for the clothes to be delivered. Rich said he would call me back with estimate. After arguing with him about what estimate? He finally called me back. The bill was $500 cash. I guess he was afraid I would cancel check or credit card YUP I would have. I said I would pick them up, answer $500. They delivered them and after I handed the driver $500 cash he brought my clothes in. I looked at the bill. $110 delivery to & from, & $55 an HR for 11 hrs for looking at clothes. 11 hrs, they must be on crack lite. I washed my clothes with vinegar in 13 loads. Sprayed my shoes & purses. DONE! What a thief, liar, & rip off business. DON'T EVER GO TO ANY CLEANERS BY VAL ! Use vinegar to clean clothes or Fabreze. All I can say is,see you in court & KARMA. Woburn Massachusetts Author: Quincy, Massachusetts Cleaning Services: The Dry Cleaners by Val Woburn, Massachusetts  
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