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2, Report #1409406
Oct 30 2017
08:38 AM
4, Report #1402474
Sep 26 2017
12:36 PM
5, Report #1401954
Sep 23 2017
07:02 PM
7, Report #1398175
Sep 06 2017
09:01 AM
Author: garfield heights, Ohio
8, Report #1397846
Sep 04 2017
10:02 PM
9, Report #1394286
Aug 21 2017
08:12 AM
10, Report #1394265
Aug 21 2017
07:03 AM
11, Report #1393098
Aug 16 2017
06:44 AM
13, Report #1389599
Jul 31 2017
11:02 PM
14, Report #1381914
Jun 28 2017
06:32 PM
15, Report #1381954
Jun 28 2017
04:56 PM
16, Report #1378247
Jun 10 2017
09:54 AM
17, Report #1374799
May 23 2017
06:50 AM
Entity: Nationwide
19, Report #1371373
May 04 2017
05:08 PM
20, Report #1367643
Apr 13 2017
07:47 PM
Author: Columbus, Ohio
21, Report #1362165
Mar 16 2017
12:08 PM
23, Report #1360762
Mar 09 2017
12:09 PM
Time Warner I created this account for the sole purpose to relate my tale of woe with Time Warner, or Spectrum as they bill themselves now. I was called by a sales rep that offered me 100 upload and 100 download internet speeds for 44.99 a month. They started to set me up with installation on Saturday but I asked for Monday instead. They agreed and I wrote down the date and time. The day and time come and go and no service guy, I call and they assure me someone will be by soon. I wait, still no one. I call back and they tell me that actually the appointment is for Sat. I ask for something else and they offer Thursday and I accept. On Thursday no one comes by. I call and learn two things. First, that I am still scheduled for Sat. and second that the 100 up an down speeds do not even exist in my area. 60 down and 10 up is what I am signed up for. Despite being promised repeatedly that I was getting 100 down AND up, they could not even upgrade me to their fastest local service of 100 down and 10 up for the quoted price. The 100 for both surprised me and it is why I asked the sales guy to confirm that, twice. On Thursday they even connected me to their care and solutions department, or something like that, to see if something could be done about the false promise I received but when I was connected to them they said that their department doesn't do anything like that and that I was transferred by mistake. I am out a bunch of time and had to listen to at least 6 different reps all tell me different conflicting stories. Please, save yourself some time and hurt and just don't ever use this company if there is any possible way you can avoid it. Columbus Ohio
Author: Columbus, Ohio
25, Report #1353196
Jan 31 2017
06:58 PM
Author: Palmdale, California

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