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  Date Title City, State  
1, Report #1028753

Jul 28 2014
01:45 PM
Allegiant Air Greyhound Bus of the Sky Threatened to have me arrested if I would not give up my paid for seat to severely obese woman Cedar Rapids Iowa Author: Cedar Falls, Iowa Airlines: Allegiant Air Cedar Rapids, Iowa  
2, Report #1143396

Jul 03 2014
12:46 PM
Greyhound Supervisor Hawkins Very other Customer Service repressive I encountered. Horrible company, disrespectful costumer service, poorly trained stuff, and disgusting bus routes. Knoxville, TN and Dallas, TX Nationwide. Author: Lenoir City , Tennessee Bus Travel: Greyhound Nationwide  
3, Report #1143512

May 02 2014
12:20 PM
Greyhound bus station disabled neglect El Paso texas Author: Lake Charles, Louisiana Bus Companies: Greyhound bus station El Paso, Texas  
4, Report #1114130

Jan 09 2014
07:05 AM
Greyhound Bus Line They are robbing customers out of unused tickets so be aware when you purchase, their trying to stay in business by any means necessary so there's no refunds or no more open tickets if you dont use it for departures worldwide Internet Author: Richmond, Virginia Customer: Greyhound Bus Line Internet  
5, Report #1104019

Dec 03 2013
01:17 PM
Greyhound Lines Inc Greyhound bus Highway Robbery Dallas Texas Author: Florence, Mississippi Bus Travel: Greyhound Lines Inc Dallas, Texas  
6, Report #1099058

Nov 13 2013
01:24 PM
Greyhound Bus Lines Refused to Refund Bus Ticket My Son Purchased in My Name As Payor Dallas Texas Author: Carbondale, Colorado Bus Travel: Greyhound Bus Lines Dallas, Texas  
7, Report #1066027

Jul 10 2013
04:33 PM
Greyhound Bus Lines Purchased a ticket online for an employee but when he arrived at the station he was forced to buy another one. Dallas Texas Author: Tempe, Arizona Bus Companies: Greyhound Bus Lines Internet  
8, Report #1053839

May 25 2013
01:55 PM
Greyhound Bus Lines I lost My Bags On The Bus and Greyhound Kept Giving Me The Run-A-Round! Dallas Texas Author: Middle River, Maryland Bus Companies: Greyhound Bus Lines Dallas, Texas  
9, Report #1051721

May 17 2013
12:42 PM
Greyhound Bus Line I recently was subject to the rude incompetant people and inefficient as well as unmanageable structure of greyhound bus lines. A ticket that was supposed to be 178 became 340 as a result of the website directing me to the wrong department and they in turn directed me to more wrong departments then I was informed the prices change deal with it. Upon my return I had to buy an additional bag necause it was 55lbs. At a transfer the handler took the smaller bag but left the larger, after he broke it, unattended which I moved myself. At the end of the trip they had lost the smaller bag which contained roughly 400 of items including the bag and true to the lack of accountability and their apparent disdain for customers it took 3 days and 11 phone numbers to file a claim. I make 20 an hr and in the three weeks of this debauchle I've spent 9 hrs calling and holding. What should have been 178 has resulted in 340 for a ticket 10 for an additional bag 180 in lost time 400 in lost items damage to a 200 dollar suitcase 13 different phone numbers for them 2 complaints and still no resolution. Why hasn't there been a class action because I'm sure I'm not the only one? Dallas TX Author: Wichita Falls, Texas Bus Companies: Greyhound Bus Line Internet  
10, Report #1050044

May 10 2013
09:25 PM
greyhound bus worker that loaded luggage took some of my luggage. i never got it back or never compensated for it. columbus ohio Internet Author: mansfield , Ohio Bus Travel: greyhound bus Internet  
11, Report #1028211

Mar 13 2013
09:25 PM
Greyhound Bus Refusal of refund, horrible customer service Internet Author: New Port Richey, Florida Bus Travel: Greyhound Bus Internet  
12, Report #935615

Aug 31 2012
09:43 PM
GREYHOUND Greyhound has the worst customer service, their unprofessional non english speaking representatives are rude and obnoxious and stole my luggage and refuse to compensate me. beware Internet Author: Palmdale, Bus Travel: GREYHOUND Internet  
13, Report #876079

Apr 30 2012
12:23 PM
Greyhound Refusal of refund, supposedly never received my request, Internet
Author: Lufkin, Texas Bus Travel: Greyhound Internet
14, Report #870565

Apr 18 2012
05:09 PM
Greyhound PackageXpress Greyhound Shipping, Greyhound Package Shipping, Greyhound Bus Lines Stolen Items, No Service, Refusal to Help, Stolen From Packages Internet, Internet Author: NYC, New York Shipping Companies: Greyhound PackageXpress Internet  
15, Report #869948

Apr 17 2012
01:08 PM
Greyhound Bus Line Telephone Service Fees Internet, Internet Author: Niskayuna, New York Travel Companies: Greyhound Bus Line Internet  
16, Report #842796

Feb 22 2012
09:13 AM
Greyhound Bus Lines Refusal of refund for a refundable ticket Winston-Salem, North Carolina Author: Great Falls, Virginia Bus Travel: Greyhound Bus Lines Winston-Salem, North Carolina  
17, Report #826366

Jan 21 2012
03:39 PM
Greyhound Bus Lines My grandson left Wichita Falls on Thksgving day for Memphis. They lost his duffel bag with all uniforms. Wichita Falls , Texas Author: Florence, Alabama Bus Companies: Greyhound Bus Lines Wichita Falls, Texas  
18, Report #812751

Dec 22 2011
06:59 AM
Greyhound Baggage Carriers Are Theives Shreveport, Louisiana Author: Houston, Louisiana Bus Travel: Greyhound Shreveport, Louisiana  
19, Report #726805

Dec 11 2011
10:52 PM
Greyhound Bus Lines Online Booking Gift Charge Internet, Texas Author: Temperance, Michigan Bus Travel: Greyhound Bus Lines Internet, Texas  
20, Report #727484

Dec 11 2011
09:47 AM
Greyhound Greyhound Bus Lines Discriminatory fee charges for buying tickets for family members Dallas, Texas Author: Washington, District of Columbia Bus Companies: Greyhound Dallas, Texas  
21, Report #788489

Oct 13 2011
05:02 PM
Greyhound Bus Lines Lost Luggage Poor Customer Service Internet, Internet Author: Orange, California Bus Travel: Greyhound Bus Lines Internet  
22, Report #212677

Sep 17 2011
09:16 AM
Greyhound Bus Lines Baggage Loss & Theft, Inadequate Training, Lacking Compassion Dallas Texas Author: Plano, Texas Bus Companies: Greyhound Bus Lines Dallas, Texas  
23, Report #768290

Aug 22 2011
12:59 PM
Greyhound lost/stole my luggage at Washington, Washington DC
Author: New York, New York Bus Travel: Greyhound Washington, Washington DC
24, Report #758518

Jul 30 2011
10:01 AM
Greyhound Bus Lines-Cleveland, Ohio - Tucson, Arizona Express Packages Guaranteed to arrive in 3 days. Untrue completely misleading Tucson, Arizona Author: Tucson, Arizona Bus Travel: Greyhound Bus Lines-Cleveland, OH - Tucson, AZ Tucson, Arizona  
25, Report #719280

Apr 19 2011
07:20 AM
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