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  Date Title City, State  
1, Report #1099058

Nov 13 2013
01:24 PM
Greyhound Bus Lines Refused to Refund Bus Ticket My Son Purchased in My Name As Payor Dallas Texas Author: Carbondale, Colorado Bus Travel: Greyhound Bus Lines Dallas, Texas  
2, Report #1066027

Jul 10 2013
04:33 PM
Greyhound Bus Lines Purchased a ticket online for an employee but when he arrived at the station he was forced to buy another one. Dallas Texas Author: Tempe, Arizona Bus Companies: Greyhound Bus Lines Internet  
3, Report #1053839

May 25 2013
01:55 PM
Greyhound Bus Lines I lost My Bags On The Bus and Greyhound Kept Giving Me The Run-A-Round! Dallas Texas Author: Middle River, Maryland Bus Companies: Greyhound Bus Lines Dallas, Texas  
4, Report #1051721

May 17 2013
12:42 PM
Greyhound Bus Line I recently was subject to the rude incompetant people and inefficient as well as unmanageable structure of greyhound bus lines. A ticket that was supposed to be 178 became 340 as a result of the website directing me to the wrong department and they in turn directed me to more wrong departments then I was informed the prices change deal with it. Upon my return I had to buy an additional bag necause it was 55lbs. At a transfer the handler took the smaller bag but left the larger, after he broke it, unattended which I moved myself. At the end of the trip they had lost the smaller bag which contained roughly 400 of items including the bag and true to the lack of accountability and their apparent disdain for customers it took 3 days and 11 phone numbers to file a claim. I make 20 an hr and in the three weeks of this debauchle I've spent 9 hrs calling and holding. What should have been 178 has resulted in 340 for a ticket 10 for an additional bag 180 in lost time 400 in lost items damage to a 200 dollar suitcase 13 different phone numbers for them 2 complaints and still no resolution. Why hasn't there been a class action because I'm sure I'm not the only one? Dallas TX Author: Wichita Falls, Texas Bus Companies: Greyhound Bus Line Internet  
5, Report #870565

Apr 18 2012
05:09 PM
Greyhound PackageXpress Greyhound Shipping, Greyhound Package Shipping, Greyhound Bus Lines Stolen Items, No Service, Refusal to Help, Stolen From Packages Internet, Internet Author: NYC, New York Shipping Companies: Greyhound PackageXpress Internet  
6, Report #842796

Feb 22 2012
09:13 AM
Greyhound Bus Lines Refusal of refund for a refundable ticket Winston-Salem, North Carolina Author: Great Falls, Virginia Bus Travel: Greyhound Bus Lines Winston-Salem, North Carolina  
7, Report #826366

Jan 21 2012
03:39 PM
Greyhound Bus Lines My grandson left Wichita Falls on Thksgving day for Memphis. They lost his duffel bag with all uniforms. Wichita Falls , Texas Author: Florence, Alabama Bus Companies: Greyhound Bus Lines Wichita Falls, Texas  
8, Report #726805

Dec 11 2011
10:52 PM
Greyhound Bus Lines Online Booking Gift Charge Internet, Texas Author: Temperance, Michigan Bus Travel: Greyhound Bus Lines Internet, Texas  
9, Report #727484

Dec 11 2011
09:47 AM
Greyhound Greyhound Bus Lines Discriminatory fee charges for buying tickets for family members Dallas, Texas Author: Washington, District of Columbia Bus Companies: Greyhound Dallas, Texas  
10, Report #788489

Oct 13 2011
05:02 PM
Greyhound Bus Lines Lost Luggage Poor Customer Service Internet, Internet Author: Orange, California Bus Travel: Greyhound Bus Lines Internet  
11, Report #212677

Sep 17 2011
09:16 AM
Greyhound Bus Lines Baggage Loss & Theft, Inadequate Training, Lacking Compassion Dallas Texas Author: Plano, Texas Bus Companies: Greyhound Bus Lines Dallas, Texas  
12, Report #758518

Jul 30 2011
10:01 AM
Greyhound Bus Lines-Cleveland, Ohio - Tucson, Arizona Express Packages Guaranteed to arrive in 3 days. Untrue completely misleading Tucson, Arizona Author: Tucson, Arizona Bus Travel: Greyhound Bus Lines-Cleveland, OH - Tucson, AZ Tucson, Arizona  
13, Report #719280

Apr 19 2011
07:20 AM
14, Report #372183

Mar 28 2011
11:18 AM
Greyhound Bus Lines Stranded me overnight due to too tight of scheduling and lost my luggage Oklahoma California Author: Citrus Heights, California Bus Companies: Greyhound Bus Lines Oklahoma, California  
15, Report #706913

Mar 16 2011
05:06 PM
Greyhound Bus Lines Tried to charge storage fees on the same day item arrived on bus tucson, Arizona Author: tucson, Arizona Miscellaneous Companies: Greyhound Bus Lines tucson, Arizona  
16, Report #703181

Mar 07 2011
11:20 AM
Greyhound Bus Lines Abusive, Unprofessional, Rude, Intimadating, Nazi, Gestapo, Concentration-Camp mentality Denver, Colorado Author: , Bus Travel: Greyhound Bus Lines Denver, Colorado  
17, Report #701629

Mar 02 2011
09:39 AM
Greyhound Bus Lines Dangerous transportation company, drivers that humilate passengers, agents that disregard passenger safety with litte or no information, horriific experience Dallas, Texas Author: Phoenix, Arizona Bus Travel: Greyhound Bus Lines Dallas, Texas  
18, Report #700552

Feb 27 2011
12:50 PM
Greyhound Bus Lines THEFT OF VALUABLES WHILE IN CUSTODY OF GREYHOUND CREW Dallas, Texas Author: Cave Creek, Arizona Travel Services: Greyhound Bus Lines Dallas, Texas  
19, Report #672747

Dec 17 2010
02:28 PM
Greyhound Bus Lines Advance Purchase Does NOTHING!! Internet Author: Kansas City, Missouri Bus Travel: Greyhound Bus Lines Internet  
20, Report #671308

Dec 14 2010
05:10 PM
Greyhound Bus Lines Greyhound Lost tickets-greyhound says no refund or replacement Internet Author: Mount pleasant, Texas Bus Travel: Greyhound Bus Lines Internet  
21, Report #599921

May 04 2010
10:04 AM
Greyhound Bus Lines their assitance for the disabled would be a joke if so many people were not hurt or negelected Internet Author: Odon, Indiana Bus Travel: Greyhound Bus Lines Internet  
22, Report #580005

Mar 11 2010
05:13 PM
Greyhound Bus Lines Greyhound stranded old man in transfer 9 hours middle of nowhere in winter , no station, due to overbooking, refused refund. Dallas, Texas Author: Albuquerque, New Mexico Bus Travel: Greyhound Bus Lines Dallas, Texas  
23, Report #323638

Aug 23 2008
09:17 PM
Greyhound Bus Lines Stranding People in Strange Cities and not Offering any Refund Whatsoever Dallas Texas Author: Virginia Beach, Virginia Bus Companies: Greyhound Bus Lines Dallas, Texas  
24, Report #364884

Aug 20 2008
08:38 AM
Greyhound Bus Lines Lost Baggage Rude Employees Terrible Experience Dallas Texas Author: Fort Walton Beach, Florida Bus Companies: Greyhound Bus Lines Dallas, Texas  
25, Report #262095

Jul 20 2007
11:51 AM
Greyhound Bus Lines stolen luggage. one piece went on another bus St. Louis Missouri Author: taveling through, Missouri Bus Companies: Greyhound Bus Lines Saint Louis, Missouri  
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