JPAY Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported

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1, Report #1389672


Aug 01 2017
09:39 AM
Jpay I sent 150.00 to music media then found out the facility did not have theJP5 available jpay will not refund 150.00 to me Miami Fla Internet Author: Indianapolis, Indiana Consumer Services: Jpay Internet  
 
2, Report #1372837


May 12 2017
08:42 AM
JPay, Inc Actually block friends/ family from staying in contact with incarcerated loved ones Nationwide Author: Douglasville, Georgia Advertising / Deceptive: JPay, Inc Miami, Florida  
 
3, Report #1358764


Feb 27 2017
09:47 PM
JPay inc Charged my credit card for a Video visit before confirmation and the facility doesn't even provide video visits and JPay won't refund! Internet
Author: Pasco, Washington Credit Card Processing Companies: JPay inc Internet
 
 
4, Report #1347557


Jan 04 2017
10:34 AM
JPAY, Inc. Inmate Services Failed transactions debited from bank account Internet Resolved Author: Internet Correctional Facilities / Jail: JPAY Internet  
 
5, Report #1338103


Nov 14 2016
02:31 PM
Jpay inc JPAY EMPLOYEE STOLE MY CREDIT CARD INFO Miami Florida Author: Garden Grove, California Customer: Jpay inc Miami, Florida  
 
6, Report #1337722


Nov 11 2016
06:04 PM
Jpay inc. Tell you your payment over your app didn't go through. Florida Internet Author: Allentown , Pennsylvania Credit Card Processing Companies: Jpay inc. Internet  
 
7, Report #1336014


Nov 01 2016
09:57 AM
Jpay Payment to Prisioners Parent Miami Florida Author: Washington Credit Card Fraud: Jpay Miami, Florida  
 
8, Report #1322275


Aug 13 2016
10:28 AM
Jpay The customer service will not help facilitate the issues with the prisoners. This is what customer service does! Miami Florida Author: Norton, Ohio Miscellaneous Electronics: Jpay , Florida  
 
9, Report #1299818


Apr 14 2016
07:29 PM
Jpay Selling faulty machines and taking advantage of consumers Miami Florida Author: akron, Ohio Correctional Facilities: Jpay Miami, Florida  
 
10, Report #1272672


Dec 07 2015
06:32 PM
jpay I set up an account to send money to my husband as he just got there and has no clothes or food and jpay said they needed a copy of my drivers licence and a copy of my credit card for account verification. I'm not sending someone that much personal Information . I spoke with a supervisor and he tried to tell me that sometimes they need this information. I called my bank and I'm pretty much on hold waiting for my money to be released. meanwhile my husband needs things. then I tried calling back to find out why all of a sudden they blocked my account and I can't login however they keep ha gong up on me. they blocked my access and won't Take my calls meanwhile my husband has nothing and they won't take my calls internet nationwide Annoyed Author: paterson , New Jersey Correctional Facilities: jpay Internet  
 
11, Report #1268946


Nov 18 2015
11:52 PM
JPAY THIEVES....THEY BELONG IN PRISON Florida Internet It isn't JPay Author: Goodyear , Arizona Electrical Services: JPAY Internet  
 
12, Report #1263797


Oct 26 2015
06:27 PM
JPay has inmate blocked JPay has him blocked from everything and refuses to correct the issue or even return any phone calls about the matter. Internet Author: Indiana Consumer Services: JPay Miami, Florida  
 
13, Report #1244539


Jul 27 2015
07:36 AM
Jpay J PAY CANT GET LIVE PERSON TO RETURN CALL, BLOCKED ACCOUNT AND NO RESPONSE MIAMI FLORIDA Author: Lantana, Florida Financial Services: Jpay ,  
 
14, Report #1212087


Feb 27 2015
06:43 AM
jpay In an attempt to send my husband much needed money, I was told the transaction failed and the money was returned to it's origin.  Hartford Hartford Author: Stafford Springs, Connecticut Correctional Facilities: jpay Internet  
 
15, Report #726865


Jul 21 2014
07:26 PM
Jpay, Inc Inmate Services Don't USE this service to send money to your love ones in Pennsylvania Correction Facilities Miami, Florida Unblocking Account Author: Harrisburg, Pennsylvania Consumer Services: Jpay, Inc Inmate Services Miami, Florida  
 
16, Report #1105881


Dec 10 2013
12:46 PM
Jpay, Inc Total Scam Consumers Watch Out!!! Miami Florida I'm not doing anything illegal Author: Round Rock, Texas Financial Services: Jpay, Inc Miami, Florida  
 
17, Report #1083851


Sep 12 2013
06:28 AM
JPAY.COM I think JPay charges exorbitant fees and is adverse for low income citizens. They charge $4.95 for placing $20.00 on an inmates account and that fee goes up to $6.95 for merely sending $25.00. Internet Author: LaMott, Pennsylvania Credit Services: JPAY.COM Internet  
 
18, Report #938153


Sep 07 2012
03:54 PM
jpay.com Michigan DOC Jpay ripping 100's of people off 20 cents at a time. , Internet Author: willseyville, New York Mail Order Services: jpay.com Internet  
 
19, Report #935048


Sep 04 2012
09:24 AM
jpay.com Took my money and said my card company is holding it. Internet Issue Resolved Author: Brooksville, Florida Credit Services: jpay.com Internet  
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