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  Date Title City, State  
 
1, Report #1245145


Jul 29 2015
02:49 PM
Kay Jewelers Kay jewelers sold me a gold plated ring which was described as solid gold. They then destroyed the plating when sizing it, and refuse to refund me as the fraud was not discovered until after the return period expired. Woodbury Minnesota Author: Woodbury, Minnesota Jewelry Stores: Kay Jewelers Woodbury, Minnesota  
 
2, Report #1217026


May 08 2015
02:34 PM
kay jewelers I have had harrassing calls at my job from a man called Ed Rice. i told him i was at work and couldnt talk and he called back asking if i hung up on him or got disconnected. He threatened me asking if i wanted to be served at my job. our calls are all recorded where i work. The acct is over 5 years old and i tried to resolve it with an employee years ago. I was told i could bring back my jewelry (necklace) and get a partial credit towards my acct. My 1500 diamond also fell out of its casing at work somewhere and was never found. This company leaves harrassing phone calls continually Leesburg Florida Author: Altoona, Florida Jewelry Stores: kay jewelers Leesburg, Florida  
 
3, Report #1226373


May 02 2015
07:53 AM
Kay jewelers Rudest cheapest Kay credit so called customer service reps ever!!! Nationwide Rude guy 101 Author: Virginia beach , Virginia Credit Services: Kay jewelers Nationwide  
 
4, Report #1221862


Apr 11 2015
02:49 PM
Kay jewelers Ruined a lot of things Altoona Pennsylvania Author: 1040 sandbank road , Pennsylvania Unusual Rip-Off: Kay jewelers Altoona , Pennsylvania  
 
5, Report #1201247


Jan 12 2015
09:28 PM
Kay Jewelers Credit Card Scam Puyallup Washington How did they get your SSN Author: Tacoma, Washington Credit & Debt Services: Kay Jewelers Puyallup, Washington  
 
6, Report #1195500


Dec 15 2014
11:20 AM
Kay Jewelers Would not allow a return on a watch as per their warranty North Wales Pennsylvania Author: WARMINSTER, Pennsylvania Jewelry Stores: Kay Jewelers North Wales, Pennsylvania  
 
7, Report #1178575


Sep 22 2014
07:26 PM
Kay jewelers Went in with copies of sales slips for merchandise received as a gift and was refused a cash refund. Harahan Louisiana
People like you are why no one takes ROR seriously Author: New Orleans, Louisiana Jewelry Stores: Kay jewelers Harahan, Louisiana
 
 
8, Report #1170397


Aug 17 2014
06:28 PM
Kay jewelers mall of America Credit scam Bloomington Minnesota Author: Superior, Wisconsin BBB Better Business Bureau: Kay jewelers Bloomington, Minnesota  
 
9, Report #1157622


Jun 26 2014
07:52 AM
Kay jewelers Platinum stole Alexander Virginia Author: Capitol heights, Maryland Unusual Rip-Off: Kay jewelers Alexander, Virginia  
 
10, Report #1147508


May 17 2014
10:56 AM
Kay Jewelers Won't honor their lifetime diamond guarantee .....claim they can't find my record of purchase & won't acknowledge my documents of work order Nationwide Author: wabasha , Minnesota Questionable Activities: Kay Jewelers Nationwide  
 
11, Report #1139892


Apr 18 2014
10:50 AM
Kay Jewelers (Store #2138) Sterling, Inc. Fired sales associate, NATHAN HUBER, of KAY JEWELER (STORE #2138) blatantly lied concerning Kay Lifetime Diamond Guarantee in order to procure a sale! Orem Utah Warranty Author: Orem, Utah Jewelry Stores: Kay Jewelers (Store #2138) Orem, Utah  
 
12, Report #1138686


Apr 14 2014
11:03 AM
Kay Jewelers Damaged a new ring twice while resizing it, now unable to make a new one Dayton Ohio Author: Germantown, Ohio Jewelry Stores: Kay Jewelers Dayton, Ohio  
 
13, Report #1138229


Apr 11 2014
10:25 PM
kay jewelers kay jewelers flagstaff branch KAY JEWELERS ruined my fiances ring and won't refund me by cash because I paid by gift card Flagstaff Arizona Author: FLAGSTAFF, Arizona Jewelry Stores: kay jewelers Flagstaff, Arizona  
 
14, Report #1134349


Mar 28 2014
05:52 AM
Kay Jewelers, Rochester, Minnesota Ron~manager, Kristin~ Customer Care , kaycc@jewels.com, Kay Jewelers ~ Ruined Wedding Rings!! Spray painted with heavy layer of cheap bubbly material when sent in for prong repair!! Rochester Minnesota Author: Rochester, Minnesota Unusual Rip-Off: Kay Jewelers, Rochester, MN Rochester, Minnesota  
 
15, Report #1120657


Feb 03 2014
07:31 PM
kay jewelers kay scam gimmick akron Ohio Author: las vegas , Nevada Credit & Debt Services: kay jewelers akron, Ohio  
 
16, Report #1119297


Jan 29 2014
11:26 AM
Kay Jewelers Accouting Hialeah Florida Luxury Author: Hialeah, Florida Accounting: Kay Jewelers Hialeah, Florida  
 
17, Report #1116821


Jan 19 2014
03:40 PM
KAY JEWELERS KAY JEWELERS HORRIBLE SERVICE RUDE UNABLE TO GET NEW RING RIGHT REQUIIRED CLEANING CANT GET RIGHT RING STILL DAMAGED hurst Texas Author: Fort Worth, Texas Employees: KAY JEWELERS hurst, Texas  
 
18, Report #1112623


Jan 03 2014
11:51 AM
Kay Jewelers Allentown Pennsylvania Normal wear Author: Emmaus, Pennsylvania Jewelers: kay jewelers Allentown, Pennsylvania  
 
19, Report #1109346


Dec 23 2013
08:25 AM
Kay Jewelers Trade-in price given not honored, told coupon would apply and didn't, and more! Maumee Ohio Author: Curtice, Ohio Jewelry Stores: Kay Jewelers Maumee, Ohio  
 
20, Report #1100752


Nov 19 2013
05:45 PM
Kay' Jewelers Racial profiling Houston Texas Kay-Credit denied Author: Houston, Texas Jewelry Stores: Kay' Jewelers Houston, Texas  
 
21, Report #1095380


Oct 29 2013
09:26 AM
Gold Plaza Jewelry, Mr. Raza A Mir Purchased 3,000 dollar engagement ring that is now oxidized badly and the ring has no shine at all. They cleaned and dipped it to address the oxidation issue but now it looks even worst. Additionally the baugettes are broken and he denied it although Kay Jewelers confirmed that they were indeed broken. He then said he would repair for a charge. He also charges me for the dipping. We've only had this ring less than one year. We are completely disattisfied and they won't do anything about it but clean it again. Do not spend your hard earned money at this place. They are indeed a RIPOFF. Forestville Maryland Buyer Beware Author: Largo, Maryland Jewelry Stores: Gold Plaza Jewelry Forestville, Maryland  
 
22, Report #1092679


Oct 17 2013
02:52 PM
kay jewelers exhorbitant interest fees, illegal late fees akron Ohio Right, Blame Them! Author: pittsburgh, Pennsylvania BBB Better Business Bureau: kay jewelers akron, Ohio  
 
23, Report #1074575


Aug 09 2013
07:59 PM
Kay jewelers lower trade in value than promised, performed service without customer's consent Hyattsville, Maryland Author: washington, Dist of Columbia Jewelry Stores: Kay jewelers Select State/Province  
 
24, Report #1073973


Aug 07 2013
05:43 PM
Kay Jewelers Sterling Silver Sold undisclosed fracture filled Diamond Fairlawn Ohio Author: Canastota, New York Jewelry Stores: Kay Jewelers Fairlawn, Ohio  
 
25, Report #1071301


Jul 30 2013
09:16 AM
Kay Jewelers Sterling Inc, Signet This company is a fraud from it's President, Mark Light, down to the District Manager clowns Akron Ohio Author: Tampa, Florida Jewelry Stores: Kay Jewelers Akron, Ohio  
   
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