RENTALCARS.COM Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported

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1, Report #1404582
Oct 06 2017
08:02 AM
4, Report #1290428
Feb 27 2016
05:59 PM
5, Report #1276561
Dec 28 2015
10:40 AM
6, Report #1276309
Dec 26 2015
10:29 AM
Author: Los Angeles, California
7, Report #1248382
Aug 13 2015
03:41 PM
Author: columbia, South Carolina
8, Report #1234304
Jun 08 2015
01:08 PM
9, Report #1225926
Apr 30 2015
07:58 AM
10, Report #1224167
Apr 22 2015
02:34 PM
Author: Oceanside, California
11, Report #1208555
Feb 12 2015
06:29 AM
12, Report #1208503
Feb 11 2015
08:07 PM
Thrifty Car Rental This was the worst rental car experience I have had in memory and I travel a lot. Starts with the Thrifty agent at Ft Myers airport. I'd made a reservation via RentalCars.com and the Thrifty agent tells us the reserved car isn’t available, puts us in another car which we assumed to be equivalent, and proceeds to tell us that despite the fact that Thrifty accepts reservations from RentalCars “they will tell customers anything they want to hear”. We later find that this results in a daily rental fee that is almost 100% higher than the quoted cost. Next regarding the offered Thrifty insurance, my wife and I declined and responded that our personal car insurance covers rental cars. Nevertheless he proceeds to charge a $28/day Loss Damage Waiver. Next comes the car. It had +40,000 miles on it, huge by rental car standards. And when we were roughly 40 miles away (toward our destination at a conference in Naples), a terrible smell comes in the car, as if someone had thrown up in it, and there was an empty coke can in the back seat that had evidently exploded, as sticky fizz was on various parts of the front seats and head liner. I called Thrifty about getting an exchange car, and they refused to either do an exchange at the nearby Naples airport (where they also have a counter) or bring a replacement car to us. Attending the conference we had no time to travel back to Ft Myers airport to exchange. Bottom line is a quoted rental reservation of $261 ended in a Thrifty charge of $702 (car was returned with a full tank). Contacting Thrifty in Ft Myers, they were unwilling to make any accommodation. Ft Myers Florida
Author: denver, Colorado
13, Report #1186860
Nov 04 2014
08:57 PM
Author: Charlottesville, Virginia
14, Report #1185671
Oct 29 2014
01:34 PM
Author: Los Angeles, California
15, Report #1181616
Oct 08 2014
06:23 AM
17, Report #1174131
Sep 03 2014
10:43 AM
Author: Atlanta, Georgia
19, Report #1166611
Aug 01 2014
06:59 AM
Author: Montreal, Quebec
20, Report #1162900
Jul 17 2014
01:16 PM
21, Report #1162881
Jul 17 2014
12:40 PM
22, Report #1162068
Jul 15 2014
07:39 AM
23, Report #1083155
Jun 23 2014
01:35 PM
24, Report #1156049
Jun 19 2014
01:16 PM

Approximately 77 Reports Found

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