Report: #1381914

Complaint Review: Spectrum Cable formally TWC

  • Submitted: Wed, June 28, 2017
  • Updated: Wed, June 28, 2017
  • Reported By: chefraphael — hollywood California United States of America
  • Spectrum Cable formally TWC

    Internet
    USA

Spectrum Cable formally TWC Time Warner Cable Forceful sales tactics to "promote" upsales West Hollywood California

Show customers why they should trust your business over your competitors...

 Spectrum Cable keeps calling me these last nine days in average daily to up-sale something: I already canceled all TV prescription and merely have the internet connection that is actually lousy and not working nearly as well as promoted... it's a big scam! However I have requested each sales person to please please take me off their calling list since I have no -NONE - interest in purchasing whatever "best deal" they promise... I would gladly go to a competition - there is none either; hence we are stuck with the bully-Cable provider and Spectrum is utterly aggressive and engages very rough sales people! Now, nine days into their "force-down-your-throat" sales calls I'm being informed that their internal strategy is to only respect a "do not call" request after 30 days of a costumer telling them to stop calling. In my case I have to endure another three weeks of these sharks calling me and when pleading not to go any further they hang up - really rude and beyond respect. Be aware of this. By the admission of the latest caller on 06/28 13:20pm - they do NOT STOP calling me for another 24 days since I have kindly asked to stop trying to promote up-sales of which I would never agree to! Again, when asked to speak to a supervisor - the clerk hung up! I'll file a complaint with every entity I can find. There ought to be other consumers bothered by this?

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This report was posted on Ripoff Report on 06/28/2017 01:37 PM and is a permanent record located here: http://www.ripoffreport.com/reports/spectrum-cable-formally-twc/internet/spectrum-cable-formally-twc-time-warner-cable-forceful-sales-tactics-to-promote-upsales-1381914. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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