• Report: #971622
Complaint Review:

Speed Connect LLC

  • Submitted: Mon, November 19, 2012
  • Updated: Mon, November 19, 2012

  • Reported By: Ben — Sioux Falls South Dakota United States of America
Speed Connect LLC
2220 West 41st Street Sioux Falls, South Dakota United States of America

Speed Connect LLC BridgeMaxx Shady Internet Pricing Plans and even worse service Sioux Falls, South Dakota

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Formerly Bridgemaxx. It's now double the price for the speeds of anyone else in town. Very bad customer service, no retention policies, and they changed my rates with a single letter and no specific date to notify them on. I misread the letter and BAM, $50 (for 7 gigs of data) instead of $31 (previously, no limit, slow speeds.. but I didn't mind). Now I can't do anything for the rest of the month thanks to a night of Netflix.

Why would anyone be part of this ISP when MidConntinent is the same speed for half the price (where you can also buy your router & modem for a lower cost)??

Just ignore this ISP, they are worthless and expensive.

This report was posted on Ripoff Report on 11/19/2012 09:00 PM and is a permanent record located here: http://www.ripoffreport.com/reports/speed-connect-llc/sioux-falls-south-dakota-57105/speed-connect-llc-bridgemaxx-shady-internet-pricing-plans-and-even-worse-service-sioux-fa-971622. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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