Report: #1036605

Complaint Review: speedsupplies.com

  • Submitted: Thu, March 21, 2013
  • Updated: Thu, April 04, 2013
  • Reported By: KL Taylor — Fort Pierce Florida
  • speedsupplies.com
    4045 NW 64th Street Suite 202 Oklahoma City OK 73
    Internet
    United States of America

speedsupplies.com WILL NEVER USE THIS COMPANY AGAIN Internet

*REBUTTAL Owner of company: Discontinued item

Show customers why they should trust your business over your competitors...

Ordered part online as they DO NOT have phone order access.  2 weeks later, no shipping info is loaded regarding my order.  Sent 5 emails to company requesting status of order - NO RESPONSE.  Called the 2 phone numbers listed for this company and left 4 messages, 405-842-4700 & 405-607-7777, both numbers go to a voice mail system and no one has returned those calls.  Used the pay service Google Wallet to pay for order.  Sent an email to Google Wallet to complain about speedsupplies.com and their lack of customer service response.  Goggle Wallet is just as bad as speedsupplies.com.  They will take your money, but there is NO one their to offer customer assistance in the event of an issue.  Google Wallet refers any problems a customer has with the company they represent - back to that company.  They DO NOT respond when a company takes your money and does NOT come through with the product or service that was purchased. 

Now I have 2 companies I will NEVER do business with again - speedsupplies.com & Goggle Wallet !!
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This report was posted on Ripoff Report on 03/21/2013 04:23 AM and is a permanent record located here: http://www.ripoffreport.com/reports/speedsuppliescom/internet/speedsuppliescom-will-never-use-this-company-again-internet-1036605. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

Discontinued item

AUTHOR: SpeedSupplies - ()

Special order part was discontinued by the manufacturer.  Customer was notified both by our system and by Google Wallet.  Customer was informed that his card was authorized but not charged.
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