Report: #68859

Complaint Review: Spiegel Credit Card - FCNB - CMS - Cardworks

  • Submitted: Sat, October 11, 2003
  • Updated: Sun, October 19, 2003
  • Reported By: Dallas Texas
  • Spiegel Credit Card - FCNB - CMS - Cardworks
    Bethpage, New York

Spiegel Credit Card - FCNB - CMS - Cardworks ripoff FCNB bought out by CMS, aka Cardworks, "cardholder services" - yeah, right. Bethpage New York

*Author of original report: NY State Bureau of Consumer Frauds and Protection

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Like many other ex-Spiegel credit cardholders, my FCNB account was closed in early 2003 and then thoroughly mishandled. Earlier today, I sat down with my latest bill (complete with fraudulent $35 late charge) to try and figure out who was really handling the billing.

I noticed a company called CMS mentioned at the bottom of the bill. I surfed around and found out who CMS was, and why they're now sending ex-Spiegel and FCNB account holders their bills. There's even a press release here:

Now that we know exactly who is mishandling our former Spiegel/FCNB accounts, I suggest we start contacting Cardworks and asking them to sort out the mess. Their CEO is named David Berman.

BTW, if you want a good laugh, have a look at They brag themselves silly about their "cardholder services" - yeah, right.

Dallas, Texas
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This report was posted on Ripoff Report on 10/11/2003 08:48 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

NY State Bureau of Consumer Frauds and Protection

AUTHOR: Linda - (U.S.A.)

After faxing a letter outlining my ongoing problems with CMS (formerly Spiegel/FCNB), I received a reply from the AG's office in New York.

The regional office investigating is:

NY State office of the Attorney General
Bureau of Consumer Frauds and Protection
200 Old Country Road, Suite 460
Mineola, NY 11501-4241
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