• Report: #262222

Complaint Review: Spinnaker Resorts

  • Submitted: Fri, July 20, 2007
  • Updated: Wed, June 04, 2014

  • Reported By:Black Mountain North Carolina
Spinnaker Resorts
P.O. Box 17 Hilton Head, South Carolina U.S.A.

Spinnaker Resorts Do Not BUy any timeshare from Spinnakers! Everything they promise you in presentation is FRADULENT. Ripoff Hilton Head South Carolina

*Consumer Comment: Time shares are a BAD purchase

*Consumer Comment: Thank God We Cancelled!!

*UPDATE Employee: Suggestion!

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Me and my husband attended a timeshare presentation at Spinnaker Resorts June 21, 2007. They will tell you anything to influence you to buy timeshare. Beware of Alonzo Richards (our so called salesman)-- although I am sure he is trained by this company. All I can say about Spinnakers is fradulent fradulent fradulent! They get away with this because you actually sign a legal contract. But what about everything you are promised? These are just a few things promised at our presentation.....

1.) We were told we were purchasing a gold star timeshare. After reading through literature...we found this was silver.

2.)We were told that with this gold timeshare we qualify for Interval International, Upgraded to the gold package. False. Only the first year is paid for and if we want to continue membership with II we are responsible for fees.

3.)We were told that we could stay anyplace listed in the Interval International book for $349 or less (gold star resorts). This was for a full week or less, and we were not required to exchange our week purchased. Unlimited. False. I was quoted a price of $1, 099 through II.

4.) We were told that we qualified for the sports package at our purchased timeshare, therefore, we qualify for any sports listed at a resort. Example: Snorkling, parasailing, jet ski rentals. Totally false! You have to pay for extracurricular activities.

5.)We were proposed a scenario of "if we didnt want to use our week and if we wanted to rent it out". They said If they handle renting out unit, transaction fee for this is $170. False again. Try we get 60% and they get 40%. and then on top of that you have to pay your $635 maintenance fees. So therefore you would pocket approx. $120

Now does this sound like something you would want to be locked into???

I didn't mention that I gave these fools $917 for downpayment and will be making a monthly payment for the next 7 years.

I tried to get out of this contract due to misrepresentation, after the fact of findng all this information out once I returned home. I have had NO success nor has the management been helpful. I have emailed our sales person several times with no response. I am here and they are there so what are you to do ?? I have had conversations with the management and they told me they have never encountered a customer disatisfied and will speak with our salesman relating to my accusations. I have heard nothing...but I did recieve my first bill for payment in the mail today. Go figure!!!

Black Mountain, North Carolina

This report was posted on Ripoff Report on 07/20/2007 07:49 PM and is a permanent record located here: http://www.ripoffreport.com/reports/spinnaker-resorts/hilton-head-south-carolina-29938/spinnaker-resorts-do-not-buy-any-timeshare-from-spinnakers-everything-they-promise-you-in-262222. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Consumer Comment

Time shares are a BAD purchase

AUTHOR: SophieM - ()

The best advice is NEVER buy time shares anywhere. It is a scam and the so-called timeshare you buy is sold over and over again to other people. It is very difficult to sell your timeshare now and renting isn't in the deal. It will cost you more to buy a timeshare and maintenance fee than to rent a hotel room or a full ownership of a condo. Don't do it.


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#2 Consumer Comment

Thank God We Cancelled!!

AUTHOR: DeceAmber - ()

I just posted a complaint here (as well as with the BBB) about not receiving our promised, and legally obligated, refund back.  We had immediate buyers remorse especially after reading BBB and other recent complaints. We didn't even get to ones like this from 2007, which is what I was envisioning happening to us.  We came home and immediately followed the contract specifications to cancel the contract. We received a letter back saying that the contract is effecdtively cancelled and our refund is pending, but the snakes are still holding our money! EVIL!!!

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#3 UPDATE Employee


AUTHOR: Judy - (U.S.A.)

Why not contact the state Attorney General's Office. They are most likely familiar with Spinnaker Resorts and can assist or advise you.
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