• Report: #798623
Complaint Review:

Spirit Airlines

  • Submitted: Wed, November 16, 2011
  • Updated: Wed, November 16, 2011

  • Reported By: Leanna — Delta Colorado United States of America
Spirit Airlines
2800 Executive Way Miami, Florida United States of America

Spirit Airlines undisclosed and outrageous hidden charges Miami, Florida

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I booked a ticket on Spirit Airlines DFW to Laguardia for November 16th 2011. At the time of booking I was not informed of any unusual charges. However when I went to check in I was shocked to be hit with the following unexpected and ridiculous charges which are not a part of any other airline that I know of:

$40 for first check-in (more than double that of most airlines) Additional $33 for my carry-on (!!!!!!) $14 seat charge (????!!! so am I supposed to ride on the wing? Sit on the floor?)

Any airline that is going to charge additional for things that are universally included in the fare world over - such as a standard carry-on bag or sitting in an economy-class seat - ought to make these charges known up front and not spring them on us at the time of check-in!

Needless to say I will NEVER fly Spirit airline again and I hope others will be outraged as I at their failure to disclose these charges at the time of purchasing the ticket.

This report was posted on Ripoff Report on 11/16/2011 11:07 AM and is a permanent record located here: http://www.ripoffreport.com/reports/spirit-airlines/miami-florida-33025/spirit-airlines-undisclosed-and-outrageous-hidden-charges-miami-florida-798623. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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