I can only say that I liken Spirit Airlines to the predatory lenders that are now OUTLAWED in many states!
I have never written a complaint about a business. EVER. This is my first!
They bank on the fact that lower or lower middle class Americans would like to travel too, or small business start-ups are trying desperately to get a leg up on the competition and expand, or those unemployed individuals and families who have been reduced to looking for work ANYWHERE in the country they can find it, and if they can offer what "appears" to be the alternative to more expensive travel, then those individuals will keep coming back!
I say SHAME ON YOU Spirit Airlines! SHAME ON YOU!
You HIDE BEHIUND your business model claiming you are helping travelers by offering them an alternative to more expensive travel. It is simply a faade to mask your real intent and disguise what you REALLY know the state of our economy offers greedy, predatory individuals an opportunity to
prey on those less fortunate! Quite simply Spirit Airlines was created out of the same greed that payday loan companies were birthed from. You are cut from the same cloth, you are contributing to the greedy perception of the United States and you are no different from the same people who sat in a room and said hey poor people will flock to us! And because they are, they will keep coming back no matter how we treat them!
Your aim is to attack those less fortunate; to take advantage of those in circumstances not in their control. When a company states that their intent is to help offer travelers the opportunity to get discount fares by not paying for the extras that other airlines include, I say GOOD FOR YOU! What a concept! But then you decide that the idea of helping consumers is conditional ha-ha If a company wants to build their organization on the idea that they are helping others, then that should be an UNCONDITIONAL statement. NOT something that applies only when it increases your profit, your margin, or when conditions are right for the COMPANY!
I have flown Spirit 5 times now and have been thoroughly disgusted every time. Fool me oncefool me twice we all know how they saying goes. I can assure you that, though in my current situation, Spirit Airlines is profiting from my temporary circumstances This will be the very last time I fly with them!