Spirit Airlines Denied Boarding Atlanta, Georgia Nationwide

 Thank you for your response. I would debate with you however, you are not a factor in this issue so have a great day.

You are the stereotypical Spirit passenger, someone who expects Luxury 5-Star service on a Dollar Store Budget, and yes these are the ones who make most of the complaints.

The fact of the matter is that you can keep saying you weren't late, but that doesn't make it so.  You know they start boarding 30 minutes before, and amazingly enough EVERY other passenger got there on-time.  They weren't out strolling around the airport figuring that the plane would wait for them.  NO...they got to the gate with plenty of time to spare so they don't have to worry about being denied boarding.  If it was that important for you to get on the flight, you should have made sure you did the same thing.  Oh and how do I know that every other passenger got there..because you would have made a very big point if there were other passengers other than your group who were denied boarding.  So even if you try to add it now, it would only be seen as BS in trying to make your story sound more legitimate.

I find it very interesting how you knew you got here at exactly 3:36PM, getting you there 16 minutes before.  So here is a thought what if instead of getting there at 3:36, it was actually 3:38....14 minutes before the flight.  Ding..Ding..Ding...we have a winner.  The only thing that caused your denial of boarding and having to rent a car was your lack of responsibility to make sure you are at the gate when you are supposed to be. 

Do you want to know another kicker?  It is recomended to arrive at least 2 hours before the flight.  You arrived barely 90 minutes before.  Had you arrived 2 hours before and did the exact same thing, you would have been right on-time to catch your flight.

There are these times for a reason.  Air Travel isn't what it used to be.  Airlines have very tight timelines, especially at an airport such as ATL they may have a very specific take-off time.  Where if they miss that not only do they end up having to wait but the airport may even "fine" them for the delay.  NO airline is going to take a fine and the extra costs because one group decides to take their own sweet time.  Not only that but there are also reporting procedures that have to be done and they can't keep adding people after a flight has "closed".

They did refund your tickets, and I really wonder what the price difference was.  That is how much was the cost if you flew, vs. the cost of renting a car.  You didn't say how many there were in your group, but I would not be surprised that if there were more than a couple that it may have actually been cheaper to rent a car.

Look, in the end let me tell you that I will not fly Spirit for many reasons, but this would not be one of them.  People who fly Spirit know what they are getting into, an airline that will "nickle and dime" you every step of the way.  But to some people they are okay with that and that is why Spirit is still thriving. However,  EVERY airline has guidelines when you are supposed to be there.  YOU failed to make that time and it really doesn't matter what airline you are with, I can just about guarantee you that any other airline would have done the exact same thing.