Spirit Airlines my flight left EARLY-there were 5 of us stopping in Houston. Nationwide

My flight was scheduled to leave at 7:50 am for Houston- I, along with  about 5 other passengers,were at the desk at approximately 7:30 am to check in.

We were told that our flight had already left. The desk person said they had made an announcement that the flight was leaving early-not one of our group heard it!!

I have been trying to get a refund since early May-no deal-I paid $256.60 for my flight  which includes my $75 baggage fee. I  emailed Chuck at the airline asking for a refund. After weeks of "I'm sorry you had to wait" they offered me a full ticket which I refused-I simply want my MONEY!

I mean, I do NOT want to fly with them again!!