• Report: #68181
Complaint Review:

Spirit Incentives

  • Submitted: Fri, October 03, 2003
  • Updated: Fri, October 03, 2003

  • Reported By:Cincinnati Ohio
Spirit Incentives
115 N.W. 2nd Avenue Fort Lauderdale, Florida U.S.A.
  • Phone: 954-525-1777
  • Web:
  • Category: Hotel

Spirit Incentives Rip Off Fort Lauderdale Florida

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I was given a packet by Spirit Incentives saying I would receive two nights free in a Marriott but needed to send in $50.00 as a reservation deposit and would get that back after my trip.

I sent in a 50.00 check which they cashed and then called them and started working over the phone with one of their customer service agents (Jacques). I told him I wanted my travel dates to be Nov. 1 & 2. They said if I wanted to due this without 60 days notice it would cost me another $37.50 which I agreed to but didn't pay yet.

Jacques then proceeded to tell me he could put me in a Ramada in NYC on those days but was very unclear about the hotel. I asked him to please check on a Marriott since that was what the packet was for. He told me he would do that and call me the next day. That was two weeks ago. I have since called numerous times and anyone I talk to tells me that Jacques is working on it.

How long does it take to get a hotel reservation????

I guess I've been ripped off. Lesson learned!

The worse part is I already bought my airline ticket which I will not not be able to use.

Cincinnati, Ohio

This report was posted on Ripoff Report on 10/03/2003 09:58 AM and is a permanent record located here: http://www.ripoffreport.com/reports/spirit-incentives/fort-lauderdale-florida-33311/spirit-incentives-rip-off-fort-lauderdale-florida-68181. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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