Complaint Review: Splinters Woodworks
Splinters Woodworks Dave Mitchell Spinters Takes Orders, Doesn't Follow Through BEWARE West Glacier, Montana
*Author of original report: More Inaccuracies by Splinters
*REBUTTAL Owner of company: No ripoff occurred, client never completed the ordering process as outlined on my website.
After waiting nearly 3 months, we contacted Dave Mitchell, owner, again for an update on our project. This is when the excuses started. He said he needed until January 2013 to complete the project. We politely agreed and waited some more. We hadn't heard anything by mid-February 2013 so we contacted him again. He gave us excuses again. We gave him the opportunity to decline the order but he assured us he wanted to do the project and he'd soon get it done. We waited again.
It is now April 20, 2013 -- a full SEVEN MONTHS after the order was placed -- and he NOW notifies us he no longer wants the project!!
This "company" is VERY unprofessional. To lead a customer on with excuses and lies for 7+ months is inexcuseable. He could have politely declined and we would have foud another, more professional person or company to do the work. Instead, he strung us along, giving us nothing but false hope, excuses and lies.
Our warning to other companies and individuals is: find another woodworker. This man / company will not supply what they promise. They will lie to you, string you along, and disappoint you in the end.
This report was posted on Ripoff Report on 04/20/2013 12:35 AM and is a permanent record located here: http://www.ripoffreport.com/reports/splinters-woodworks/west-glacier-montana-59936/splinters-woodworks-dave-mitchell-spinters-takes-orders-doesnt-follow-through-beware-we-1044765. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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