Report: #442207

Complaint Review: Spokeo Spokeo Automatically Brings You Friends' Updates Together

  • Submitted: Thu, April 09, 2009
  • Updated: Thu, April 09, 2009
  • Reported By: kokomo Indiana
  • Spokeo Spokeo Automatically Brings You Friends' Updates Together

Spokeo Automatically Brings You Friends' Updates Together Over charged, then after using it less then 5 minutes, wanted a refund, they said no, "its a service so no refunds." . Internet

Show customers why they should trust your business over your competitors...

Offered to bring information together for 2.95/month. Bought it, they charged $35, and no facebook. Used product less then 5 minutes before finding this out. Emailed them, they told me "since its a service product they couldnt refund my money." I responded that it was false advertising, and I used it less then the time it takes to try on a shirt at a clothing store. They responded no refund.

Quote "We offer only three packages: 1-Year, 6-Month and 3-Month. $2.95 is
the per-month price for the 1-Year package, and we state right next to
the purchase button: "You will be billed one convenient payment of

Since Spokeo is an information service not a physical good, we do not
refund the first payment after the premium information has been
unlocked. If you think you made a mispurchase for the wrong plan, we
can modify your order to the lowest-priced plan ($15) and refund you
the difference."

**** I challenge anyone to find this yearly cost on anything except the "already purchased" email.

kokomo, Indiana
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This report was posted on Ripoff Report on 04/09/2009 08:34 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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